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| .png "('image23', 'Event')") | Event: Lynne, the Lead of the Global Security Team, would like to be able to monitor the email forwarding settings of users, including if users have enabled email forwarding and if the email forwarding recipients’ addresses are in external domains. |
| .png "('image24', 'Problem')") | Problem: In the Exchange admin center, if Lynne wants to see the email forwarding settings of mailboxes, she needs to go through the mailboxes one by one to check the settings and switch to different admin accounts to check mailboxes in all tenants of her organization. |
| .png "('image25', 'Resolution')") | Resolution: Lynne logs into EnPower with an account that has permission to access Exchange reports in the Management modules and manage mailboxes in all containers. On the Exchange > Mailboxes page, she can filter the mailboxes that have enabled email forwarding by selecting the Enabled condition in the Email forwarding filter, and filter mailboxes whose email forwarding recipient has an external address domain by selecting the All condition for External domain of email forwarding recipient filter. |
For more information on mailbox management and reports, refer to Exchange.
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