#FAQs

#My organization has offices in different regions. Can I access information and settings of other offices?

You will only be able to access and manage users and objects in another office when the following requirements are met:

• Users and objects in other offices have been scanned into containers via auto discovery scan profiles configured in AvePoint Online Services.

• AvePoint EnPower permissions to access and manage the containers are assigned to you.

#If I have Power Platform management permissions in EnPower, can I access EnPower’s Microsoft 365 dashboards or report pages?

You cannot access Microsoft 365 dashboards or report pages unless corresponding permissions have been assigned to you, even when your organization has subscribed EnPower for Microsoft 365.

#What’s the difference between dynamic workflows and manually triggered workflows?

Dynamic workflows are triggered by a pre-defined trigger event or a scan job that detects the object that falls into the defined condition. The actions you added to the dynamic workflow are operated when the specific trigger event or the object is detected.

Manually triggered workflows do not have trigger events and contain only actions. They can be manually triggered to the selected objects in Microsoft 365 and part of the Power Platform management tables. Therefore, manually triggered workflows can be used to manage, notify, or report the objects you have filtered out at any time when needed.

#What are if/then branches in dynamic workflows?

If/Then branches are sets of conditions and actions you can add to a dynamic workflow. All normal actions added to the dynamic workflow are operated to the object within the defined trigger event. However, actions in if/then branches are only operated when the object within the defined trigger event complies with the conditions in the same if/then branch.

#If I renew my EnPower subscription after it expires, will my prerequisites and other EnPower configurations disappear?

With enterprise subscription, if the renewal is beyond 15 days after the expiry, subject to the terms of your service agreement, all your configurations will be deleted. For trial subscriptions, the data deletion is in 30 days.