#Phone Numbers

The Phone numbers module in Calling management enables report and management approaches to your Teams phone numbers. Refer to the following sections for the available phone number management operations.

#Add or Edit Phone Numbers

To add calling plan phone numbers, complete the following steps:

1. On the Calling > Phone numbers page in the Calling plan phone numbers tab, click Add on the ribbon to go to the Add phone numbers page.

2. Complete the basic information for the phone numbers, including:

   • Basic information

     • Name – Enter the name of the phone number order.

     • Description – Enter the description for the phone numbers.

     • Tenant – Select the tenant that the phone numbers belong to.

   • Location and quantity

     • Country or region – Select the country or region for the phone numbers. The available countries and regions are loaded based on the tenant you selected.

     • Number type – Select the number type. The available number types are loaded based on the country or region you selected.

     • Operator – Select the operator.

     • Quantity – Enter the quantity of numbers that to add. The entered quantity cannot exceed the remaining count of phone numbers.

     • Search for new numbers – Search for new numbers by city name or area code.

3. Click Next to go to Get numbers. You will have 10 minutes to review the information on your requested numbers. Once confirmed, click Place order to place the phone number order to Microsoft.

To add a direct routing phone number, complete the following steps:

1. In the Direct routing phone numbers tab, click Add.

2. In the Add direct routing phone number panel, complete the following settings:

   • Direct routing phone number – Enter a direct routing phone number.

   • Tenant – Select a tenant to add the number.

   • Account type – Select the available account type for the phone number.

   • Select a user or resource account that you want to assign the phone number to

   • Extension – If the account type is User, enter an extension for the phone number.

3. Click Apply.

To edit a phone number’s assignment setting, complete the following steps:

1. Select the phone number to update.

2. Click Edit on the ribbon.

3. In the Assign/Unassign panel, in the Assigned to section, select the service that to assign the phone number to.

4. Click Apply.

#Release Phone Numbers

To release the phone numbers that you no longer use, complete the following steps:

1. Select the phone numbers to release.

2. Click Release on the ribbon, and the confirmation window appears.

   *Note: Once released, the phone numbers will be permanently deleted, and you will not be able to acquire the same numbers again.

3. Click OK to release the phone numbers.