#Create Shared Mailboxes

To create a shared mailbox, complete the following steps:

1. Click Create.

2. In the Create shared mailbox panel, enter the basic information for the shared mailbox:

   • Name – Enter the name of the shared mailbox.

   • Tenant – Select the tenant for the shared mailbox.

   • Email address – Enter the email address for the shared mailbox.

   • Alias – Enter the optional alias for the shared mailbox. Alias is a pseudonym under the specified email. If an alias is not provided, then it will be the same as the specified username in the Email address field.

   • Users – Select optional users who have the permissions to view and send email messages with this shared mailbox. Enter the email addresses or usernames to search for and select users.

3. Configure the Automapping setting – It is enabled by default. It automatically maps and loads any mailbox for which a user has full access permissions when Outlook starts and may cause performance issues.

4. Click Save.