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Manage Shared and Private Channels

When you click the Shared and private channels tile, you can view and manage all shared and private channels in the tenant.

Create a Channel

To create a channel, complete the following steps:

  1. Click Create above the table.

  2. In the Create channel panel, enter the basic information and configure the settings for the channel:

    • Team name – Select the Team where you want to create the channel.

    • Channel name – Enter the name of the channel.

    • Description – Enter the optional description for the channel.

    • Type – Select the type of channel.

      • Private – Only the users on the team who are owners or members of the private channel can access the channel. Anyone, including guests, can be added as a member of a private channel as long as they’re existing members of the team.

      • Shared – Only the users who are owners or members of the shared channel can access the channel. You can invite people outside your organization to participate in a shared channel.

    • Channel owner – Select the owners for the channel. Enter the display name or email address of the user and select the user. You can add multiple owners for a private channel.

  3. Click Save to create the channel.

Update channel basic information

To update channel basic information, complete the following steps:

  1. Click the channel name to enter the Channel details page.

  2. To edit the basics for the channel, click the Edit (Button: Edit) button to the right of each editable field after hovering over it. The editable fields will show:

    • Channel name

    • Description

  3. Click Apply changes in the upper-right corner of the page to apply changes to the channel.

  4. Alternatively, you can select a channel and click Edit above the table to edit the channel basic information.

Manage channel membership

  1. To edit a private or shared channel, click the channel name to enter the Channel details page. You can then add members to this channel or remove channel members.

  2. To add members to this channel, complete the following steps:

  3. Click Add to add members to the channel.

  4. Search for and select the users you want to add to the channel.

  5. Select Member or Owner from the drop-down list for each user.

  6. Click Save.

  7. To remove members from this channel, complete the following steps:

  8. Select the members you want to delete and click Remove. The Remove users confirmation window appears.

  9. Click Remove.

  10. *Note: You cannot remove the last channel owner.

Delete channels

Select one or multiple channels that you want to delete and click Delete above the table. The process will start to delete the channels. To view the process status, you can go to the Process center. For details, refer to Action Tracker.