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    Create a Functional Role

    To create a functional role, on the Functional roles page, click a tenant name to access the Functional role list page of the tenant. For a hybrid tenant, click Create functional role and then choose whether to create the functional role in Microsoft 365 or in the on-premises Active Directory. For cloud tenants, you will only have the option to create a functional role in Microsoft 365.

    Refer to the following steps to create a functional role in Microsoft 365:

    1. Create functional role in – If the current tenant is a hybrid tenant, select Microsoft 365 tenant to create a functional role in Microsoft 365. Skip this step if the current tenant is a cloud tenant.

    2. Complete the following information:

      • Display name – Enter a display name for the functional role.

      • Description – Enter a description.

      • Mail nickname – Enter a mail nickname.

      • Dynamic – If you want to configure rules to automatically manage membership for this functional role, turn on the toggle and add rules.

      • Enable mailbox – If you want to enable mailbox for this functional role, turn on the toggle.

      • Hide from address list – If you want to hide this functional role from address list, turn on the toggle.

    3. Click Create.

    Complete the following steps to create a functional role in the on-premises Active Directory:

    1. Create functional role in – Select On-Premises environment to create a functional role in the on-premises Active Directory.

    2. Complete the following information.

      • Display name – Enter a display name for the functional role.

      • Description – Enter a description.

      • Domain – Select a domain from the local Active Directory.

      • Company/Organization – Select a company/organization from the drop-down list.

      • Enable mailbox – If you want to enable mailbox for this functional role, turn on the toggle.

      • Hide from address list – If you want to hide this functional role from address list, turn on the toggle.

    3. Click Create.