#Manage Email Settings

In Settings > Notification > Email settings, partners can configure the following settings:

• Email sender – Choose one of the following options to configure the email sender:

  • Default email address – By default, all emails will be sent from the following email address: AOSP_Team@avepointonlineservices.com.

  • Custom email server and email address – Choose this option, and the emails will be sent from your custom email server and email address. Configure the following fields:

    • Email server – Enter the address of the email server.

    • Port – Enter the SMTP port.

    • Email sender display name – You can specify a display name for the email sender.

      NOTE

      If you specify Microsoft 365 as your email server, and when the email sender and email recipients are in the same tenant, the specified display name of the email sender will not be shown in the emails. Users will see the email sender’s display name, which is configured in Microsoft 365.

    • Email address – Enter an email address, and the notification emails will be sent from your specified email address.

    • Username – Enter the sender’s username on the SMTP server.

    • Password – Enter the sender’s password to log into the SMTP server.

    • Authentication (Optional) – You can select SSL authentication or Secure password authentication according to your email settings.

    Click Validate to validate the email sender.

• Language – The following display languages are supported in notification emails: English, Japanese, French, and German. The default display language is set according to a partner’s region. To change the display language of notification emails’ content, follow the steps below:

  1. Select the Language tab.

  2. In the Select a display language drop-down list, select an option.

  3. If you want to update the email language for all your customers, select the Update language settings for all customers’ AOS tenants checkbox.

Click Save to save the configurations.