Start Services
To scan a customer’s Microsoft 365 and/or Google Workspace objects and start backup for the scanned objects, click Start to consecutively start Step 1. Auto discovery and Step 2. General information.
You can select whether to scan archive mailboxes in the auto discovery.
In the Backup status section of Cloud Backup for Microsoft 365, you can click the arrow button next to an object type to view the summary of the backup scope.
When you select one customer to start the backup service, note the following:
- For Cloud Backup for Microsoft 365, Elements will check whether the customer has a Microsoft 365 app profile (all permissions)/Cloud Backup for Microsoft 365 service app profile/custom Azure app profile, a Microsoft Delegated app profile, and a Viva Engage app profile.
- If the customer wants to back up Viva Engage data, a Viva Engage app profile is required.
- If the customer wants to back up Teams chat data, a custom Azure app profile with the **All permissions** type is required.
- If the customer wants to back up Power Platform data, a Microsoft Delegated app profile for Cloud Backup for Microsoft 365 is required, and a Power Platform Objects scan profile is required.
- If the customer has the Cloud Backup for Microsoft 365 whose status is **Initialized**, you cannot start service from Elements.
If the required profile is not configured, a pop-up window will appear. If the customer does not have a Microsoft 365 app profile (all permissions)/Cloud Backup for Microsoft 365 app profile/custom Azure app profile/Microsoft Delegated app profile, click **Create an app profile** in the window to go to AvePoint Online Services to create one.
If the customer wants to back up Viva Engage data but does not have a Viva Engage app profile, you can click **Create an app profile** in the Viva Engage section to go to AvePoint Online Services to create one.
- For Cloud Backup for Google Workspace, the Elements system will check whether the customer has a Google Workspace app profile in AvePoint Online Services. If not, a pop-up window will appear, and you can click the **Create Google Workspace app profile** link to go to AvePoint Online Services and create a Google Workspace app profile.
