Manage Contacts

    When you click a tenant name on the User management page, you switch to the tenant level. On the User management > Contacts page of a specific tenant, you can view and manage all contacts in the tenant. For a hybrid tenant, click Create and then choose whether to create the distribution group in Microsoft 365 or in the on-premises Active Directory. For cloud tenants, you will only have the option to create a distribution group in Microsoft 365

    In a hybrid tenant, the contacts list includes a Source column that explicitly identifies the origin of each contact.

    Refer to the following steps to create a new contact:

    1. Complete the following information in the Create contact window:

      • Name – The name of the contact.

      • Description – The description of the contact.

      • Email address – The email address of the contact.

      • First name – The first name of the contact.

      • Last name – The last name of the contact.

      • Initials – The initials of the contact.

      • Source – If the current tenant is a hybrid tenant, this field will appear. You can choose the source of this contact: Cloud only or Local.

    2. Click Save.

    To delete contacts, select the contacts and click Delete. Click Delete in the confirmation message.

    To export contacts, click Export. Select the columns to include: the current visible columns or all columns, select the file format: .xlsx or .csv, and click Export.