#Configure General Settings

The General settings page is where Elements partners can configure the time zone, the format to display the date or time, and a session timeout period for their tenant.

To configure the general settings, complete the following steps:

1. Go to the Settings page, and click General in the System area to go to the General settings page.

2. Configure the following fields in the Date and time settings section:

   • Time zone – Select the time zone for the tenant.

     *Note: If your country or region uses Daylight Saving Time, you can select the Automatically adjust clock for daylight saving time checkbox to adjust Elements to the correct clock.

   • Date format – Select the format of the displayed date.

   • Time format – Select the format of the displayed time.

3. In the System security policy section, enter the number of the timeout period in the Session timeout text box, and select the unit for the timeout period from the drop-down list.

4. In the MFA policy section, you can enable multi-factor authentication for local accounts to sign in to Elements for Partner. Once enabled, the MFA policy will be applied to all local accounts within your tenant.

   It is recommended that you use the Microsoft Authenticator app. For detailed instructions on this app, refer to the Microsoft article: .

5. If your organization does not allow concurrent sign-ins, go to the Concurrent sign-in setting section, and deselect the Allow concurrent sign-ins from multiple locations for the same account checkbox.

6. Click Apply to apply the configurations.

#Reset Your Password

You can reset the password of your account by completing the following steps:

*Note: You can only reset passwords for local users. For more information about user types, refer to Manage Users.

1. Navigate to the Elements sign-in page.

2. Click the Forgot your password link above the Sign in button.

3. Enter the following information on the Create new password page:

   1. Enter the email address that you use to sign in to Elements.

   2. Click Send verification code. A verification code will be sent to the email address you entered.

   3. Check the inbox of the email address. Enter the verification code and click Verify code.

   4. After your email address is verified, click Continue.

   5. Enter the following information on this page:

      • New password – Enter a new password that you want to use.

      • Confirm new password – Enter the new password again for confirmation.

   6. Click Continue.

4. The Elements Dashboard page appears automatically.