#Add a Tenant

When you assign the Change management communication service to a customer and consent to the app during the process of onboarding the customer or adding services for the customer, the customer’s tenant will be automatically displayed in this module.

If an existing customer has tenants that want to use the functionalities of this module, you can add those tenants to the module. Note that only tenants that have the Change management communication service enabled can be loaded and added to this module. Please verify the module’s availability before adding tenants.

*Note: Change management communication is an add-on service, free to use, and no license assignment is needed. Add-on services will expire when all prerequisite service subscriptions expire. This service will be available when the customer has an active subscription for any services supported in Elements.

Refer to the following steps to add a new tenant of an existing customer to the module:

1. On the Change management communication page, click the More actions () button in the upper-right corner and select Add tenant.

2. Select a customer from the drop-down list, and click Continue.

3. Select a tenant of the customer.

   If there are no available tenants for the customer, you can click Add new tenant. For detailed instructions on how to add a tenant, refer to Add a Microsoft 365 Tenant.

4. If the APElements Security and Analysis app for the tenant has already been consented, an app consented () icon will appear. Click Save to add the tenant.

   This typically occurs during the process of assigning the Workspace management, Riskmanagement, or Change management communication service to a customer and consenting to the app during the process of onboarding customer or adding services.

5. If the APElements Security and Analysis app for the tenant needs to be consented, complete the following steps:

   1. Click Authenticate.

   2. The permissions required for this app are displayed. Review the permissions and click Accept.

   3. A page appears indicating that the app was authorized. Close this page, and you will be redirected back to the Add tenant window.

   4. Click Save to add the tenant.