Downgrade License

    Refer to the following steps to downgrade a license for one or multiple users:

    1. On the User management > Users page > All users tab, locate the target user and click Downgrade license.

    2. Select the desired license replacement for the target users.

    3. If license downgrade effective date is globally configured on the Tenant settings > Set license effective dates page, the effective date will appear. You can also modify the effective date by selecting a new date from the calendar.

    4. Click Downgrade license.

    Note the following:

    - License assignments will be blocked if no user seats are available and the tenant is not connected to a marketplace. - If the tenant is connected to a marketplace, license assignment remains available even with zero available units. Selecting a license will automatically create a license request. For detailed instructions on connecting a tenant to a marketplace, refer to [Marketplace](#missing-link).