Home > User Management > Manage Users > Downgrade License
Export to PDFRefer to the following steps to downgrade a license for one or multiple users:
On the User management > Users page > All users tab, locate the target user and click Downgrade license.
Select the desired license replacement for the target users.
If license downgrade effective date is globally configured on the Tenant settings > Set license effective dates page, the effective date will appear. You can also modify the effective date by selecting a new date from the calendar.
Click Downgrade license.
Note the following: