Manage Job Notification Profiles
Job notification profiles allow you to specify recipients for notification emails of different services. To begin with, you must configure job notification profiles for customers. In a job notification profile, you can specify the recipients who will receive notification emails and specify the customers to whom the job notification profile applies.
*Note: For customers without a job notification profile applied, the notification emails will be sent to Administrators and users who have the Receive email notifications permission.
To manage job notification profiles, go to the Settings page, and click Job notification profile in the Notification area.
You can perform the following actions:
- **Create** **job notification profile** – Click **Create** **notification profile** and select **Job notification**. The **Create** **job** **notification** **profile** page appears. For more instructions, refer to [Create a Job Notification Profile](#missing-link).
- **Create service monitoring notification profile** – Click **Create** **notification profile** and select **Service monitoring**. The **Create** **service monitoring** **notification profile** page appears. For more instructions, refer to [Create a Service Monitoring Profile](#missing-link).
- **Edit** – Select a profile and click **Edit**. The **Edit** **job** **notification Profile** page will appear. Edit the profile settings and click **Save** to save your edits.
- **Delete** – Select one or more profiles and click **Delete**. Click **OK** to confirm your deletion.
Create a Job Notification Profile
On the Create job notification profile page, configure the following fields, and click Save to save the configurations:
- **General** – Enter the general information for this job notification profile:
Profile name – Enter a profile name.
Description – Enter a description if necessary.
- **Services** – Click the desired service and configure the related settings:
- For **AvePoint Online** **Services**, turn on the toggle, and you can configure the following:
- **Send** **the email notifications for the jobsin the** **following** **statuses** – Select the checkbox next to status to specify the job statuses for auto discovery jobs which will trigger the job notification emails. If the **Finished with exception** status is selected, you can additionally select the **Include finished with exception job reports as attachments** option if you want to attach job reports to notification emails.
- **Send email notifications to the following email addresses** – Enter email addresses in the text box to specify the recipients who will receive notification emails for all auto discovery jobs of specific statuses.
- **Out of policy email recipients** – If you want to send notification emails for out-of-policy objects, select the checkbox and specify the recipients by entering their email addresses in the text box.
- For **Cloud Backup for Microsoft 365**, turn on the toggle, and you can configure the following:
- **Send the email notifications for the jobs in the following statuses** – Select the checkbox next to status to specify the job statuses for backup jobs which will trigger the job notification emails.
- **Send email notifications to the following email addresses** – Enter email addresses in the text box to specify the recipients who will receive the notification emails for all backup jobs of specific statuses.
- **Customize the notification for the restore and export jobs** – If you want to send notification emails to recipients who manage the export and restore jobs, select the checkbox and configure the specific recipients and job statuses.
- For **Cloud Backup for** **Google** **Workspace**, turn on the toggle, and you can configure the following:
- **Send the email notifications for the jobs in the following statuses** – Select the checkbox next to status to specify the job statuses for backup jobs which will trigger the job notification emails.
- **Send email notifications to the following email addresses** – Enter email addresses in the text box to specify the recipients who will receive the notification emails for all backup jobs of specific statuses.
- **Customize the notification for the restore and export jobs** – If you want to send notification emails to recipients who manage the export and restore jobs, select the checkbox and configure the specific recipients and job statuses.
- For **Cloud Backup for IaaS + PaaS**, turn on the toggle, and you can configure the following:
- **Send the email notifications for the jobs in the following statuses** – Select the checkbox next to status to specify the job statuses for backup jobs which will trigger the job notification emails.
- **Send email notifications to the following email addresses** – Enter email addresses in the text box to specify the recipients who will receive the notification emails for all backup jobs of specific statuses.
- **Frequency** – If **Unprotected warning** is enabled above, you need to define the frequency.
- **Customers** – Select customer groups to apply the job notification profile. If you want to choose individual customers to apply, turn on the **Choose individual customers manuall**y toggle, select the checkboxes next to the customers who will have this profile applied. In addition, you can choose whether to set this job notification profile as default for newly onboarded customers.
> ***Note**: After a job notification profile is configured for a customer, notification settings in AvePoint Online Services, Cloud Backup for Microsoft 365, and Cloud Backup for Google Workspace cannot be updated. If necessary, the customer can contact the managing partner to update the profile in the partner portal.
Create a Service Monitoring Profile
On the Create service monitoring notification profile page, configure the following fields, and click Save to save the configurations:
- **General** – Enter the general information for this service monitoring notification profile:
Profile name – Enter a profile name.
Description – Enter a description if necessary.
- **Services** – Configure the related settings for Cloud Backup for Microsoft 365.
- **Service monitoring** – The services that will be monitored are listed.
- **Send email notifications to the following email addresses** – Enter email addresses in the text box to specify the recipients who will receive notification emails for the monitoring services.
- **Customers** – Select customer groups to apply the notification profile. If you want to choose individual customers to apply, turn on the **Choose individual customers manuall**y toggle, select the checkboxes next to the customers who will have this profile applied. In addition, you can choose whether to set this notification profile as default for newly onboarded customers.
