Home > User Management > Manage Mailboxes > Create a Mailbox
Export to PDFTo create a shared mailbox, complete the following steps:
Click Create, select Shared mailbox as the resource mailbox type, and click Continue.
In the Set up the basics for shared mailbox window, enter the basic information for the shared mailbox:
Display name – Enter the name of the shared mailbox.
Domain – Select the domain for the shared mailbox.
Email address – Enter the email address for the shared mailbox.
Alias – Enter the optional alias for the shared mailbox. Alias is a pseudonym under the specified email. If an alias is not provided, then it will be the same as the specified username in the Email address field.
Users – Select optional users who have the permissions to view and send email messages with this shared mailbox. Enter the email addresses or usernames to search for and select users.
Automapping – It is enabled by default. It automatically maps and loads any mailbox for which a user has full access permissions when Outlook starts and may cause performance issues.
Click Save.
To create a room mailbox, complete the following steps:
Click Create, select Room mailbox as the resource mailbox type, and click Continue.
In the Set up the basics for room mailbox window, enter the basic information for the room mailbox:
Display name – Enter the name of the room mailbox.
Domain – Select a domain for the room mailbox
Email address – Enter the email address for the room mailbox.
Alias – Enter the optional alias for the room mailbox. Alias is a pseudonym under the specified email. If an alias is not provided, then it will be the same as the specified username in the Email address field.
Click Continue to enter the Set properties window.
Set properties for the room mailbox as required, and click Continue.
In the Booking delegate settings window, complete the following settings:
Allow repeating meetings – Allows or prevents recurring meetings for the room.
Allow scheduling only during work hours – Accepts or declines meeting requests that are not during the working hours defined for the room mailbox. By default, working hours are 8:00 AM to 5:00 PM Monday through Friday.
Automatically decline meetings outside of limits below – Meeting requests are automatically declined if they violate the following limits.
Booking window (days) – The maximum number of days in advance that the room can be booked.
Maximum duration (hours) – The maximum duration that the room can be reserved in a meeting request.
Message reply to the meeting organizer – The text is used in a reply message sent to users who send meeting requests to reserve the room.
Booking requests – Select one of the following options.
Automatically accept or decline booking requests – Meeting requests are automatically accepted. Meeting requests are automatically declined in the following scenarios:
A scheduling conflict with an existing reservation.
The meeting request violates the scheduling limits of the room (for example, the meeting is too long).
Specify users who can accept or decline booking requests – Configure users in the text box. One of the users is responsible for accepting or declining meeting requests that are sent to the room mailbox. If you assign multiple delegates, only one needs to act on a meeting request.
Click Save.
To create an equipment mailbox, complete the following steps:
Click Create, select Equipment mailbox as the resource mailbox type, and click Continue.
In the Set up the basics for equipment mailbox window, enter the basic information for the equipment mailbox:
Display name – Enter the name of the equipment mailbox.
Domain – Select a domain for the equipment mailbox
Email address – Enter the email address for the equipment mailbox.
Alias – Enter the optional alias for the equipment mailbox. Alias is a pseudonym under the specified email. If an alias is not provided, then it will be the same as the specified username in the Email address field.
Click Continue to enter the Set properties window.
Set properties for the equipment mailbox as required, and click Continue.
In the Booking delegate settings window, complete the following settings:
Allow repeating meetings – Allows or prevents recurring meetings for the equipment.
Allow scheduling only during work hours – Accepts or declines meeting requests that are not during the working hours defined for the equipment mailbox. By default, working hours are 8:00 A.M. to 5:00 P.M. Monday through Friday.
Automatically decline meetings outside of limits below – Meeting requests are automatically declined if they violate the following limits.
Booking window (days) – The maximum number of days in advance that the equipment can be booked.
Maximum duration (hours) – The maximum duration that the equipment can be reserved in a meeting request.
Message reply to the meeting organizer – The text is used in a reply message sent to users who send meeting requests to reserve the equipment.
Booking requests – Select one of the following options.
Automatically accept or decline booking requests – Meeting requests are automatically accepted. Meeting requests are automatically declined in the following scenarios:
A scheduling conflict with an existing reservation.
The meeting request violates the scheduling limits of the equipment (for example, the meeting is too long).
Specify users who can accept or decline booking requests – Configure users in the text box. One of the users is responsible for accepting or declining meeting requests that are sent to the equipment mailbox. If you assign multiple delegates, only one needs to act on a meeting request.
Click Save.