Home > User Management > Manage Mailboxes > View and Update Mailbox Settings

Export to PDF

View and Update Mailbox Settings

Clicking a mailbox’s display name will open the details page of that specific mailbox. Information and manageable settings are displayed in tabs.

Shared Mailbox

Switch among the following tabs to view and update mailbox settings:

  • Basics – Displays the basics of a mailbox.

  • Settings – Displays the mailbox settings, including general settings, storage quota, Email apps, contacts folder delegation, calendar delegation, mailbox delegation settings, and mailbox archive.

  • Licenses – You can assign or remove licenses for the mailbox. A value changed icon will appear in each updated field. There is a message bar indicating the number of changes under the tab. When ready, you can click Apply changes to apply the updates in batch.

    Note the following:

    • License assignments will be blocked if no user seats are available and the tenant is not connected to a marketplace.

    • If the tenant is connected to a marketplace, license assignment remains available even with zero available units. Selecting a license will automatically create a license request. For detailed instructions on connecting a tenant to a marketplace, refer to Marketplace.

  • Forwarding and replies – Displays the mailbox settings of forwarding and replies, including mail flow and out of office settings.

  • Functional roles – Displays all mail-enabled functional roles within the tenant.

    To grant members of a specific functional role access to this mailbox, enable the corresponding permission toggle; to remove access for a functional role, turn off the permission toggle. A value changed icon will appear in each updated field. There is a message bar indicating the number of changes under the tab. When ready, you can click Apply changes to apply the updates in batch.

    • Full access – Allows a user to open and read/delete emails, manage folders, and act as the mailbox owner. It does not allow sending emails on behalf of the mailbox owner.

    • Send as – Allows a user to send emails as if they were the mailbox.

    • Send on behalf – Allows a user to send emails on behalf of the mailbox owner.

  • Distribution groups – This tab displays all distribution groups within the tenant.

    To add this mailbox to a specific distribution group, enable the toggle; to remove this mailbox from a specific distribution group, disable the toggle. A value changed icon will appear in each updated field. There is a message bar indicating the number of changes under the tab. When ready, you can click Apply changes to apply the updates in batch.

  • Service accounts – Displays all service accounts within the tenant.

    To grant a service account access to this mailbox, enable the corresponding permission toggle; to remove access for a service account, turn off the permission toggle. A value changed icon will appear in each updated field. There is a message bar indicating the number of changes under the tab. When ready, you can click Apply changes to apply the updates in batch.

    • Full access – Allows a user to open and read/delete emails, manage folders, and act as the mailbox owner. It does not allow sending emails on behalf of the mailbox owner.

    • Send as – Allows a user to send emails as if they were the mailbox.

    • Send on behalf – Allows a user to send emails on behalf of the mailbox owner.

  • All permissions– Displays the users and groups that have access to this mailbox, along with their assigned permissions.

  • Custom attributes – Displays the mailbox’s custom attributes.

  • Audit Logs – This tab displays all action records performed to the current mailbox.

Room Mailbox

Switch among the following tabs to view and update mailbox settings:

  • Basics – Displays the basics of a mailbox.

  • Settings – Displays the mailbox settings, including booking delegate settings, scheduling, and delegation.

  • Functional roles – Displays all mail-enabled functional roles within the tenant.

    To grant members of a specific functional role access to this mailbox, enable the corresponding permission toggle; to remove access for a functional role, turn off the permission toggle. A value changed icon will appear in each updated field. There is a message bar indicating the number of changes under the tab. When ready, you can click Apply changes to apply the updates in batch.

    • Full access – Allows a user to open and read/delete emails, manage folders, and act as the mailbox owner. It does not allow sending emails on behalf of the mailbox owner.

    • Send as – Allows a user to send emails as if they were the mailbox.

    • Send on behalf – Allows a user to send emails on behalf of the mailbox owner.

  • Room lists – This tab displays all room lists within the tenant.

    To add this mailbox to a specific room list, enable the toggle; to remove this mailbox from a specific room list, disable the toggle. A value changed icon will appear in each updated field. There is a message bar indicating the number of changes under the tab. When ready, you can click Apply changes to apply the updates in batch.

  • Service accounts – Displays all service accounts within the tenant.

    To grant a service account access to this mailbox, enable the corresponding permission toggle; to remove access for a service account, turn off the permission toggle. A value changed icon will appear in each updated field. There is a message bar indicating the number of changes under the tab. When ready, you can click Apply changes to apply the updates in batch.

    • Full access – Allows a user to open and read/delete emails, manage folders, and act as the mailbox owner. It does not allow sending emails on behalf of the mailbox owner.

    • Send as – Allows a user to send emails as if they were the mailbox.

    • Send on behalf – Allows a user to send emails on behalf of the mailbox owner.

  • Configurations – Displays the mailbox settings, including location and calendar.

  • Custom attributes – Displays the mailbox’s custom attributes.

  • Audit Logs – This tab displays all action records performed to the current mailbox.

Equipment Mailbox

Switch among the following tabs to view and update mailbox settings:

  • Basics – Displays the basics of a mailbox.

  • Settings – Displays the mailbox settings, including booking delegate settings, scheduling, delegation, storage quota, and calendar delegation.

  • Functional roles – Displays all mail-enabled functional roles within the tenant.

    To grant members of a specific functional role access to this mailbox, enable the corresponding permission toggle; to remove access for a functional role, turn off the permission toggle. A value changed icon will appear in each updated field. There is a message bar indicating the number of changes under the tab. When ready, you can click Apply changes to apply the updates in batch.

    • Full access – Allows a user to open and read/delete emails, manage folders, and act as the mailbox owner. It does not allow sending emails on behalf of the mailbox owner.

    • Send as – Allows a user to send emails as if they were the mailbox.

    • Send on behalf – Allows a user to send emails on behalf of the mailbox owner.

  • Service accounts – Displays all service accounts within the tenant.

    To grant a service account access to this mailbox, enable the corresponding permission toggle; to remove access for a service account, turn off the permission toggle. A value changed icon will appear in each updated field. There is a message bar indicating the number of changes under the tab. When ready, you can click Apply changes to apply the updates in batch.

    • Full access – Allows a user to open and read/delete emails, manage folders, and act as the mailbox owner. It does not allow sending emails on behalf of the mailbox owner.

    • Send as – Allows a user to send emails as if they were the mailbox.

    • Send on behalf – Allows a user to send emails on behalf of the mailbox owner.

  • Configurations – Displays the mailbox settings, including location and calendar.

  • Custom attributes – Displays the mailbox’s custom attributes.

  • Audit Logs – This tab displays all action records performed to the current mailbox.