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    Home > User Management > Manage Users > Overview

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    Manage Users

    When you click a tenant name on the User management page, you switch to the tenant level.

    On the User management > Users page of a specific tenant, you can find users of different types.

    - **Users** – Users within the tenant are displayed, excluding external users, service accounts, guest users, and deleted users. You can identify a user’s type from the **User** **type** column of the user list. - **Cloud user** – Indicates that the user is stored and managed exclusively within Microsoft Entra ID (cloud-only), with no on-premises association. - **Local user** – Indicates that the user is hosted and managed in an on-premises Active Directory (AD) environment, without synchronization to the cloud. - **Hybrid** – Indicates that the user is synchronized between an on-premises AD and Microsoft Entra ID. This synchronization is typically managed via directory synchronization tools like Azure AD Connect. During Azure AD Connect setup, administrators can choose which organizational units (OU) to synchronize with the cloud. If a newly created user (local user, external user, service account) resides in an OU designated for synchronization, the user will be classified and managed as a hybrid user. - **External users** – External users within the tenant are displayed. > ***Note**: A tenant connected to your on-premises Active Directory via Hybrid Agent Management is deemed as a hybrid tenant. This tab is applicable exclusively to hybrid tenants. - **Service accounts** – Service accounts within the tenant are displayed. > ***Note**: A tenant connected to your on-premises Active Directory via Hybrid Agent Management is deemed as a hybrid tenant. This tab is applicable exclusively to hybrid tenants. - **Guest users** – Guest users within the tenant are displayed. - **Deleted users** – Users that have been deleted within the tenant are displayed. - **All users** – All users within the tenant.

    On the User management > Users page of a specific tenant, you can perform the following operations to manage users.

    - Create a user – For detailed instructions, refer to [Create a User](#missing-link). - Edit a user – For detailed instructions, refer to [Manage User Personal Information](#missing-link). - Delete a user – For detailed instructions, refer to [Delete a User](#missing-link). - Restore a user – For detailed instructions, refer to [Restore a User](#missing-link). - Unassign license – For detailed instructions, refer to [Unassign License](#missing-link). - Downgrade license – For detailed instructions, refer to [Downgrade License](#missing-link). - Export user list – For detailed instructions, refer to [Export User List](#missing-link).