#Manage MFA Methods

To view and manage multi-factor authentication (MFA) methods of a user, on the Personal information page, click the More actions () drop-down in the upper-right corner, and select Manage MFA methods.

Under the Phone tab, you can find the phone number authentication methods available to this user. Click Refresh to update the page with new information.

To add a phone number authentication method to this user, click Add phone authentication. Enter a phone number, select a phone type such as Primary mobile, Alternate mobile (available if primary mobile is set), or Office, and click Save.

Under the Microsoft authenticators tab, you can find the device records of this user using the Microsoft Authenticator app as the sign-in method. Click Refresh to update the page with new information.

To delete a device record, select the device record, and click Delete. There is a message bar indicating the number of changes under the Microsoft authenticators tab. When there are no more changes you want to make, you can click Apply changes to apply the updates in batch.