#Validation Period

After AvePoint completes your tyGraph upgrade, your validation period will begin. During this period, you can finish the configuration and compare your legacy tyGraph and new AvePoint tyGraph reports. The validation period is 14 days. If you need more time, please reach out to your account team for an extension. 

#Validate Power BI Reports

We recommend installing a new copy of each Power BI Report that you use to allow for comparison. While we expect the data in your old and new reports to match, it is normal to see small variations in counts in visuals. Factors such as last harvested time, Power BI refresh, date filters, and caching can cause two reports to show slight variations in numbers and should not cause concern. 

If you see large variations in counts, missing data, or data that has not been updated in a while, please report it to your AvePoint tyGraph contacts so that we can resolve the issue. Remember that your existing legacy tyGraph environment remains unchanged and that you can continue to use it throughout the validation period. If you see issues in the numbers in the new environment, use your legacy environment until the AvePoint upgrade team can resolve them. 

#Validate tyGraph Pages Web Parts and Report Bar

After you have configured tyGraph Pages Web Parts, you may begin validation of the web parts. We recommend you start validation on a single site or two before rolling out the updated web part broadly across your tenant. You can create a new page on a site and add both the legacy and new web parts to compare their values. Be aware that web parts configuration settings such as date filters and scope settings can cause the web parts to show different values.

Both the Site Analytics web part and Report Bar cache queries for performance. This will cause slight variations in page counts when comparing visuals such as page views and unique users. 

#Reporting Issues

If you encounter issues during your validation period, reach out to your upgrade support contact. If you do file a support ticket, please specify which version of tyGraph contains the issue (legacy or new) so that we can best support you.