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Home > Perform Microsoft Teams Migrations > Create a Connection

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Create a Connection

To connect Fly to your source and destination, you need to add connections in Fly before the migration.

Create a Microsoft Teams Connection

Refer to the following steps to add a Microsoft Teams connection:

  1. Click Settings in the left pane, and select Connections to access the Connections page.

  2. Click Create connection. The Create connection panel appears.

  3. In the Create connection panel, complete the following settings:

    • Connection name – Enter a name for the connection.

    • Connection type – Select Microsoft Teams from the drop-down list to create a connection for Microsoft Teams.

    • Tenant – Select a tenant from/to which you want to migrate Team objects. You can enter the keyword of a tenant in the Search tenant text box and press Enter on the keyboard to search the tenant.

      If your desired tenant cannot be found from the drop-down list, you need to connect to the tenant in AvePoint Online Services Tenant management. Refer to for details. Then click the Refresh (Button: Refresh button.) button to reload the tenant.

      *Note: If the selected tenant is a multi-geo tenant, you can define a specific location of the destination tenant to create destination Teams by selecting the Create in the following location of destination multi-geo tenant checkbox and selecting a location from the drop-down list.

      *Note: If the connection is configured with only a delegated app profile, Teams cannot be created in that location. You can change to use a custom delegated app profile to create Teams. For more information, refer to Migration to a Destination Multi-Geo Tenant and Delegated App Profile Permissions.

    • Container for auto map – Select a container of the tenant selected above if you want to automatically set up your mappings. You can enter the keyword of a container in the Search container text box and press Enter on the keyboard to search the container. Make sure at least one scan job has been run in AvePoint Online Services, and there are objects in the container. If the container still cannot be found in the drop-down list, you can set up a scan profile in AvePoint Online Services to use Auto Discovery to find the objects you want to migrate. Refer to for details. Then, click the Refresh (Button: Refresh button.) button to reload the tenant.

      *Note: If this connection is used as the destination, you do not need to configure a container here. During the auto map process, Fly can automatically add the destination Team email addresses using the source Team names and the domain of the destination service account/app profile.

    • Credentials – Select the service account authentication or app profile of the tenant selected above to run the migration jobs.

      The service account authentication includes legacy authentication and modern authentication. Legacy authentication does not support service accounts with multi-factor authentication (MFA) enabled. If the account you want to use has MFA enabled, you can select Modern authentication from the Service account authentication drop-down list to use a delegated app profile for authentication.

      • For legacy authentication, select one or multiple service accounts from the drop-down list.

      • For modern authentication, you can select a delegated app profile from the drop-down list to use the delegated app profile to add the connection.

      • *Note: To reduce throttling during migration jobs, we recommend you select multiple delegated app profiles for a connection.

      You can enter the keyword of a (delegated) app profile in the Search (delegated) app profile text box and press Enter on the keyboard to search the (delegated) app profile. You can also create a new (delegated) app profile or service account in AvePoint Online Services. Remember to click the Refresh (Button: Refresh button.) button to reload the (delegated) app profile or service account after the creation.

      The following notes require your attention:

      • To reduce throttling during migration, we recommend you use the app profile for the migration. However, some objects are not supported with app profile authentication. To ensure a complete migration, you can use a service account alongside the app profile for unsupported objects.

        • Impersonation user – If you select a custom app profile, the impersonation user you configured in AvePoint Online Services will be automatically filled in. You can change the user to a desired user with the Exchange Online product license assigned in Microsoft 365. This user will be used to identify your Microsoft 365 tenant ID. If the user configured in Fly differs from the one in AvePoint Online Services, the migration will use the user configured in Fly.

      • If the selected tenant has multiple service accounts configured in AvePoint Online Services, you can also select multiple service accounts for the migration. This makes the migration jobs less throttled.

      • The service account pool is no longer available in new connections. If you change the option from Yes to No from previous connections, the service account pool section will be hidden when you edit the connection next time.

  4. Click Save to save your configurations.

On the Connections page, you can manage the existing connections.

- Filter – Click **Filter** to filter connections by connection type and/or tenant. - Search – Enter the keyword of a connection name in the search box to search for the desired connection. - Edit – Click the connection name to edit a connection. - Delete – Select one or multiple connections and click **Delete** to delete them.

Create a Google Chat Space Connection

Refer to the following steps to add a Google Chat Space connection:

  1. Click Settings in the left pane, and select Connections to access the Connections page.

  2. Click Create connection. The Create connection panel appears.

  3. In the Create connection panel, complete the following settings:

    • Connection name – Enter a name for the connection.

    • Connection type – Select Google Chat Space from the drop-down list to create a connection for Google Chat Space.

    • Tenant – Select a tenant to which you want to migrate Team objects. You can enter the keyword of a tenant in the Search tenant text box and press Enter on the keyboard to search the tenant.

      If your desired tenant cannot be found from the drop-down list, you need to connect to the tenant in AvePoint Online Services Tenant management. Refer to for details. Then, click the Refresh (Button: Refresh button.) button to reload the tenant.

    • Container for auto map – Select a container of the tenant selected above if you want to automatically set up your mappings. You can enter the keyword of a container in the Search container text box and press Enter on the keyboard to search the container. Make sure at least one scan job has been run in AvePoint Online Services and there are objects in the container. If the container still cannot be found in the drop-down list, you can set up a scan profile in AvePoint Online Services to use Auto Discovery to scan the objects you want to migrate. Refer to for details. Then, click the Refresh (Button: Refresh button.) button to reload the container.

    • Credentials – Select an app profile of the tenant selected above to run the migration jobs. You can enter the keyword of an app profile in the Search app profile text box and press Enter on the keyboard to search the app profile. You can also create a new app profile in AvePoint Online Services. Remember to click the Refresh (Button: Refresh button.) button to reload the app profile after the creation.

  4. Click Save to save your configurations.

On the Connections page, you can manage the existing connections.

- Filter – Click **Filter** to filter connections by connection type and/or tenant. - Search – Enter the keyword of a connection name in the search box to search for the desired connection. - Edit – Click the connection name to edit a connection. - Delete – Select a connection and click **Delete** to delete it. You can also select multiple connections and click **Delete** to delete them.