#Create a Connection

To connect Fly to your source and destination, you need to add connections in Fly before the migration.

#Create an Exchange Online Connection

Refer to the following steps to add an Exchange Online connection:

1. Click Settings in the left pane, and select Connections to access the Connections page.

2. Click Create connection. The Create connection panel appears.

3. In the Create connection panel, complete the following settings:

   • Connection name – Enter a name for the connection.

   • Connection type – Select Exchange Online from the drop-down list to create a connection for Exchange Online.

   • Tenant – Select a tenant from/to which you want to migrate Exchange Online objects. You can enter the keyword of a tenant in the Search tenant text box and press Enter on the keyboard to search the tenant.

     If your desired tenant cannot be found from the drop-down list, you need to connect to the tenant in AvePoint Online Services Tenant management. Refer to for details. Then click the Refresh () button to reload the tenant.

   • Container for auto map – Select a container of the tenant selected above if you want to automatically set up your mappings. You can enter the keyword of a container in the Search container text box and press Enter on the keyboard to search the container. Make sure at least one scan job has been run in AvePoint Online Services and there are objects in the container. If the container still cannot be found in the drop-down list, you can set up a scan profile in AvePoint Online Services to use Auto Discovery to scan the objects you want to migrate. Refer to for details. Then, click the Refresh () button to reload the container.

   • Credentials – Refer to the following instructions to configure credentials.

     • App profile – Select an app profile from the drop-down list to use the app profile authentication method to add the connection. You can enter the keyword of an app profile in the Search app profile text box and press Enter on the keyboard to search the app profile.

       • Impersonation user – If you select a custom app profile, the impersonation user you configured in AvePoint Online Services will be automatically filled in. You can change the user to a desired user with the Exchange Online product license assigned in Microsoft 365. This user will be used to identify your Microsoft 365 tenant ID. If the user configured in Fly differs from the one in AvePoint Online Services, the migration will use the user configured in Fly.

     • Service account authentication – Fly provides the following two authentication methods:

       • Legacy authentication – Select a service account from the drop-down list.

         *Note: This method does not support service accounts with multi-factor authentication (MFA) enabled.

       • Modern authentication – If the account has MFA enabled, you can use modern authentication method and select a delegated app profile from the drop-down list to add the connection. You can enter the keyword of a delegated app profile in the Search delegated app profile text box and press Enter on the keyboard to search the delegated app profile.

   • You can also create a new (delegated) app profile or service account in AvePoint Online Services. Remember to click the Refresh () button to reload the (delegated) app profile or service account after the creation.

     *Note: To reduce throttling during migration, we recommend you use the app profile for the migration.

     *Note: The service account pool is no longer available in new connections. If you change the option from Yes to No from previous connections, the service account pool section will be hidden when you edit the connection next time.

4. Click Save to save your configurations.

On the Connections page, you can manage the existing connections.

#Create a Gmail Connection

To connect Fly to your destination Gmail for Exchange Online to Gmail Migration, you need to add a Gmail connection by completing the following steps:

1. Click Settings in the left pane, and select Connections to access the Connections page.

2. Click Create connection. The Create connection panel appears.

3. In the Create connection panel, complete the following settings:

   • Connection name – Enter a name for the connection.

   • Connection type – Select Gmail from the drop-down list to create a connection for Gmail.

   • Tenant – Select a tenant from which you want to migrate Gmail objects. You can enter the keyword of a tenant in the Search tenant text box and press Enter on the keyboard to search the tenant.

     If your desired tenant cannot be found from the drop-down list, you need to connect to the tenant in AvePoint Online Services Tenant management. Refer to for details. Then, click the Refresh () button to reload the tenant.

   • Container for auto map – Select a container of the tenant selected above if you want to automatically set up your mappings. You can enter the keyword of a container in the Search container text box and press Enter on the keyboard to search the container. Make sure at least one scan job has been run in AvePoint Online Services and there are objects in the container. If the container still cannot be found in the drop-down list, you can set up a scan profile in AvePoint Online Services to use Auto Discovery to scan the objects you want to migrate. Refer to for details. Then, click the Refresh () button to reload the container.

   • Credentials – Select an app profile of the tenant selected above to run the migration jobs. You can enter the keyword of an app profile in the Search app profile text box and press Enter on the keyboard to search the app profile. You can also create a new app profile in AvePoint Online Services. Remember to click the Refresh () button to reload the app profile after the creation.

4. Click Save to save your configurations.

On the Connections page, you can manage the existing connections.