Active Directory

    The following two methods are supported for adding user mappings:

    • Create user mapping manually – Use this method for individual or small-scale mappings. For detailed instructions, refer to the Create User Mappings section.

    • Import user mappings using agent – Use this method for bulk or large-scale user mapping updates. For detailed instructions, refer to the Import User Mappings section.

    Note that if a mapping is configured both manually and in the CSV import, the manually configured mapping will override the CSV mapping

    Refer to the following table to view the supported users/groups/contacts mappings:

    Source ObjectDestination ObjectMapping ValueExampleComment
    UserUserUPN – UPNuser1@source.comuser2@destination.comuser1@source.com represents the UPN of your source user.user2@destination.com represents the UPN of your destination user.
    UserUsersAMAccountName – SAMAccountNameuser1 – user2user1 represents the sAMAccountName of your source user.user2 represents thesAMAccountName of your destination user.
    GroupGroupsAMAccountName – SAMAccountNameGroup1 – Group2Group1 represents the sAMAccountName of the source group.Group2 represents the sAMAccountName of the destination group.
    GroupGroupEmail – Emailgroup1@source.comgroup2@destination.comgroup1@source.com represents the email of your source group.group2@destination.com represents the email of your destination group.
    GroupGroupCN – CNGroup1 – Group2Group1 represents the Common Name of your source group.Group2 represents theCommon Name of your destination group.
    ContactContactEmail – Emailcontact1@external1.comcontact2@external2.comcontact1@external1.com represents the email of your source contact.contact2@external2.com represents the email of your destination contact.
    ContactContactCN – CNContact1 – Contact2Contact1 represents the Common Name of yoursource contact.Contact2 represents the Common Name of your destination contact.