#Group/Team Lifecycle Management Service

Group/Team Lifecycle Management services provide business users with control over the lifecycle of their Microsoft 365 Groups/Microsoft Teams managed by AvePoint Cloud Governance.

To create or manage services, click Service in the Request Management group within Settings. The Group/Team Lifecycle Management service is integrated with the Group/Team/Community Lifecycle Management service. When you create a service, choose the service type Group/Team/Community Lifecycle Management.

On the interface for creating or editing a Group/Team Lifecycle Management service, configure the following settings.

1. Scope – The service scope can be a Microsoft 365 tenant or specific containers.

   • If you select a tenant, business users can submit requests for this service to manage the lifecycle of Microsoft 365 Groups/Microsoft Teams in the selected tenant.

   • If you only allow business users to manage the lifecycle of Microsoft 365 Groups/Microsoft Teams in specific containers, complete the following steps:

     1. Select the Select containers as scope checkbox.

     2. Click a tenant name to show the containers.

     3. Select your desired containers.

   NOTE

   Your Microsoft 365 tenant is displayed here when your tenant has a Microsoft Entra ID app profile configured in AvePoint Online Services. For more information about how to create a Microsoft Entra ID app profile, refer to Manage App Profiles.

2. Group/Team Scope – Define the scope of Microsoft 365 Groups/Microsoft Teams whose lifecycle can be managed via the request. Choose one of the following options:

   • Allow requesters to manage any group/team lifecycle – Allows business users to manage the lifecycle of any groups/teams.

   • Limit the group/team whose lifecycle can be managed – Select a people picker filter profile from the drop-down list. The groups/teams whose lifecycle requesters can specify to manage in the request form will be limited by the filter conditions of the selected profile.

     You can create a people picker filter profile in the modern Cloud Governance admin center > Management > Profiles & templates. For details, refer to Configure People Picker Filter Profiles.

3. Lifecycle Management Action – Select the lifecycle management action that you allow business users to request.

   • Delete Group/Team – Allows business users to request to delete Microsoft 365 Groups/Microsoft Teams.

   • Extend Group/Team Lease – Allows business users to request to extend the lease of Microsoft 365 Groups/Microsoft Teams. Note that an extension to the lease of a group/team will grant the group/team the amount of time indicated in the lease from its old lease expiration date.

   • Change Group/Team Policy – Allows business users to request a different group/team policy be associated with the Microsoft 365 Group/Microsoft Team. Upon the group/team policy change, the group/team lease start date can be changed. You can configure the group/team lease start date or allow your business users to configure this.

     • If you do not allow the group/team lease start date to be changed upon the policy change, choose the Keep the original lease start date option, and then select Assign by IT Admin from the drop-down list. Select either Show as Read-Only to Business User or Hide from Business User.

     • If you want to reset the group/team lease start date upon the policy change, choose the Select a new lease start date option. Click the calendar button, select your desired date, and click OK. Then, select Assign by IT Admin from the drop-down list. Select either Show as Read-Only to Business User or Hide from Business User.

     • If you allow business users to choose either Keep the original lease start date or Select a new lease start date when they submit requests via this service in the AvePoint Cloud Governance Portal, select Assign by Business User from the drop-down list.

     NOTE

     When the policy is changed, the configurations in the new policy will overwrite the original policy settings that have been applied to the group/team, including group team site quota, inactivity threshold, lease period, etc. The external sharing settings, unique access settings, and site quota of the team’s private channel will also be updated based on the new policy.

   • Change Microsoft 365 Group Team Site Quota – Allows business users to request to change the quota of the Microsoft 365 Group team site.

     Note the following:

     • If you allow business users to change group team site quota, make sure Manual storage management is enabled in SharePoint Online admin center > Settings > Site storage limits.

     • When the group team site quota is changed, whether the site quota of the team’s private channel will be changed depends on the Private channel settings configured in Settings > System settings > Channel settings in the modern Cloud Governance admin center. For more details on this setting, refer to Configure Channel Settings.

   • Archive Team – Allows business users to request to archive Microsoft Teams. When a team is archived, the conversations and files in the team become read-only.

   • Restore Team – Allows business users to request to restore archived Microsoft Teams.

4. Advanced Setting for Conflict Task – When your business users request to change the policy for a Microsoft 365 Group or Microsoft Team, the group or team may have an ongoing lifecycle management request, recertification task, or renewal task. You can choose whether to Allow requesters to cancel the ongoing lifecycle management request/renewal task or reject the recertification task when they request for policy changes. If you don’t select this option, business users cannot submit the new request until the ongoing request or task is completed.

   NOTE

   This section is only available when you select Change Group/Team Policy as a lifecycle management action.

5. When you have finished configuring settings for this service, choose one of the following options:

   • Click the arrow on the left-hand side to go to the previous steps to review and modify your configurations.

   • Click Save to save all of the configurations and return to the Service Management interface.

   • Click Save and Activate to save all of the configurations and activate this service, which allows users to submit requests for this service.

   • Click Cancel to return to the Service Management interface without saving any configurations.