#Change Site Collection Contact or Administrator Service

Configure Change Site Collection Contact or Administrator services to define the Change Site Collection Contact or Administrator service request for business users. You can change the site collection contact or site collection administrator when the site collection expires to transfer the responsibilities to another user.

To create or manage services, click Service in the Request Management group within Settings.

On the interface for creating or editing a Change Site Collection Contact or Administrator service, configure the following settings.

1. Scope – Expand the tree to select your desired nodes by selecting the corresponding checkboxes.

   You can also choose to Use SharePoint Online context to automatically populate the service request scope. Select this checkbox to retrieve and use the SharePoint Online context in the service request scope. In the request triggered from the Site Information Card app part, the URL of the site collection where the Site Information Card resides will be retrieved. The site collection URL will be automatically used as the request scope. Choose one of the following options:

   • Allow Business User to Edit the URL – The site collection URL will be automatically filled into the text box, and the requester can edit it.

   • Show as Read-Only to Business User – The site collection URL will be displayed as read-only, and the requester cannot edit it.

   • Hide from Business User – The site collection URL will be hidden from the requester.

2. Change Site Collection Contact/Administrator Settings – Choose to allow business users to change the primary and secondary site collection contacts, or site collection administrators. You can also choose to notify the new contacts or the new administrators by selecting the Notify the new contacts or the Notify the new administrators checkbox. If you enable the notification, select an email template from the corresponding drop-down list. By default, the Built-in Object Ownership Notification Email Template is selected.

3. Change Method – Choose By URL or By User as a change method for this service, or allow business users to decide when submitting requests for this service.

   • Assign by Business User – Allows the business user to choose the change method when submitting a request for this service.

   • Assign by IT Admin – The selected change method will be applied to requests for this service. The selected change method will be shown as read-only to business users.

4. When you have finished configuring settings for this service, choose one of the following options:

   • Click the arrow on the left-hand side to go to the previous steps to review and modify your configurations.

   • Click Save to save all of the configurations and return to the Service Management interface.

   • Click Save and Activate to save all of the configurations and activate this service, which allows users to submit requests for this service.

   • Click Cancel to return to the Service Management interface without saving any configurations.