Change Site Contact Service

    You can change the Site Contact when the corresponding site collection expires to transfer the responsibilities to another user.

    To create or manage services, click Service in the Request Management group within Settings.

    On the interface for creating or editing a Change Site Contact service, configure the following settings.

    NOTE

    For information about common service settings that exist in all types of services, refer to Common Service Settings.

    1. Scope – Specify the scope by manually inputting URLs or selecting from the tree.

      • Manually input URL – Click Add Your Own URL and then enter the URL in the text box. Repeat to add more URLs.

      • Select from tree – Expand the tree to select the desired nodes by selecting the corresponding checkboxes.

      You can also choose to Use SharePoint Online context to automatically populate the service request scope. Select this checkbox to retrieve and use the SharePoint Online context in the service request scope. In the request triggered from the Site Information Card app part, the URL of the site where the Site Information Card resides will be retrieved. The site URL will be automatically used as the request scope. Choose one of the following options:

      • Allow Business User to Edit the URL – The site URL will be automatically filled into the text box, and the requester can edit it.

      • Show as Read-Only to Business User – The site URL will be displayed as read-only, and the requester cannot edit it.

      • Hide from Business User – The site URL will be hidden from the requester.

    2. Notify New Contacts – Choose whether to notify the new site contacts by selecting the Notify the new contact checkbox. If you enable this option, select an email template from the drop-down list. By default, the Built-in Object Ownership Notification Email Template is selected.

    3. Change Method – Choose By URL or By User as a change method for this service, or allow business users to decide when submitting requests for this service.

      • Assign by Business User – Allows business users to choose the change method when submitting requests for this service.

      • Assign by IT Admin – The selected change method will be applied to requests for this service. The selected change method will be shown as read-only to business users.

    4. When you have finished configuring settings for this service, choose one of the following options:

      • Click the arrow on the left-hand side to go to the previous steps to review and modify your configurations.

      • Click Save to save all of the configurations and return to the Service Management interface.

      • Click Save and Activate to save all of the configurations and activate this service, which allows users to submit requests for this service.

      • Click Cancel to return to the Service Management interface without saving any configurations.