Appendix D - Integration with ServiceNow

AvePoint Cloud Governance supports ServiceNow integration via public APIs. You can invoke Cloud Governance APIs directly from ServiceNow to automate request submissions.

The following Cloud Governance classic services are supported for ServiceNow requests:

Service Type	Service
Classic services	Provisioning services:Create site collection serviceCustom serviceCreate site serviceCreate library/list serviceCreate group/team/community serviceCreate private channel serviceInvite guest user serviceLifecycle management services:Site collection lifecycle management serviceSite lifecycle management serviceGroup/team/community lifecycle management serviceAdministration services:Change site collection contact or administrator serviceChange site collection settings serviceChange site contact serviceChange site settings serviceChange library/list settings serviceChange group/team/community settings serviceChange private channel settings serviceContent management service:Content move serviceSecurity services:Change permissions serviceGrant permissions serviceManage permissions serviceClone or transfer user permissions service

Service Type

Service

Classic services

Provisioning services:Create site collection serviceCustom serviceCreate site serviceCreate library/list serviceCreate group/team/community serviceCreate private channel serviceInvite guest user serviceLifecycle management services:Site collection lifecycle management serviceSite lifecycle management serviceGroup/team/community lifecycle management serviceAdministration services:Change site collection contact or administrator serviceChange site collection settings serviceChange site contact serviceChange site settings serviceChange library/list settings serviceChange group/team/community settings serviceChange private channel settings serviceContent management service:Content move serviceSecurity services:Change permissions serviceGrant permissions serviceManage permissions serviceClone or transfer user permissions service

Currently, we provide sample scripts for the following:

- Classic services – You can refer to the sample scripts in [Run Scripts to Submit Requests](#run-scripts-to-submit-requests).

	- Invite new guest user service

	- Create team service

	- Change team settings service

	- Team lifecycle management service

	- Create site collection service

	- Change site collection settings service

	- Site collection lifecycle management service

Create REST Message

Reter to Create REST Message to create a REST message in ServiceNow.

- REST Message Basic Information

- Add HTTP Headers

- Add HTTP Methods

- Create an API Authentication Profile

- Test the API

	>[!NOTE]
	> This is required only when you want to test the newly added AvePoint Cloud Governance API. If you don’t need to test the API, skip configurations in this section.

Run Scripts to Submit Requests

For more information about the sample script you can leverage in ServiceNow for each service type, refer to Run Scripts to Submit Requests.

On this page

Configure Services

Best Practices for Managing Groups/Teams

Additional Configurations for Managing Groups/Teams

Best Practices for Managing Communities

Best Practices for Managing Site Collections

Additional Configurations for Managing Site Collections

Additional Configurations for Managing Sites

Reports and Dashboard

All Tasks

Appendix D - Integration with ServiceNow

Create REST Message

Run Scripts to Submit Requests

All Tasks

#Appendix D - Integration with ServiceNow

#Create REST Message

#Run Scripts to Submit Requests

Appendix D - Integration with ServiceNow

Create REST Message

Run Scripts to Submit Requests