#Approval Process Report

Approval Process Report provides all of the processing tracks of the approval processes for the service request once they are approved. The report allows you to view the detailed information of service requests for reviewing the performances, which can help you optimize your service request flow and make the processes more efficient.

To access Approval Process Report, click Approval Process Report in the Audit Reports group.

You can filter, generate, and export the reports:

#Filter and Generate Approval Process Reports

To filter and generate approval process reports, complete the following steps:

1. Click Set Filter on the ribbon to customize the report. You can set filters for Service Type, Request Summary, Status, Time Range and User.

2. To set new filter rules, click Reset and the previous filter rules are cleared to the default ones.

3. Click Generate Report to retrieve data for your report. You can also click Export to Datasheet to export the report to a local path or an export location. For more information on exporting the report, refer to Export Reports.

#Export Approval Process Reports

To export the currently displayed reports, click Export Report on the ribbon. For instructions on exporting the report, refer to Export Reports.