#Renewal Overview

Your renewal experience may vary depending on your IT administrator’s configurations:

• New landing page – If you see intake questions at the bottom of the page, you are on the new landing page. Refer to the New Landing Page section below for details.

• Classic landing page – If you see the Renew Overview page with the Start renewal button displayed in the upper-right corner, you are on the classic landing page. Refer to the Classic Landing Page section below for details.

#New Landing Page

Before starting the renewal process, you may see one or both of the following intake questions based on your IT administrator’s configurations:

1. Are you responsible for this community?

• Yes – You will proceed to the next intake question, or the renewal process will begin.

• No – The I am not responsible for this task window appears and you may see one of the following contents based on your IT administrator’s configuration.

  • If your organization allows you to reassign or skip the task:

    • To reassign the task, choose I’m not the correct renewalassignee, but I know who is responsible for this renewal and specify the new assignee.

    • To skip the task, choose I'm not the correct renewalassignee, and I don't know who is responsible for this renewal.

    Click OK to proceed.

  • If your IT administrator only allows you to skip the task, click OK in the confirmation window to skip the task.

  • If your IT administrator only allows you to reassign the task, specify the new assignee and click OK.

• Cancel – This will exit the task without changes.

2. Do you still need this community?

• Yes – The renewal process will begin.

• No – In the Delete this community window, click Delete if you no longer require the community.

• Cancel – This will exit the task without changes.

While answering the intake questions, you can view the following community information:

• Primary contact

• Secondary contact (if any)

• Last active time

• Storage (consumed)

• Owners

• External users

In the upper-right corner of the page, you can:

• Click View details to see additional community details in the View details panel.

• Click View community to open the community in a new tab.

#Classic Landing Page

Before starting the Viva Engage community renewal process, as a renewal task assignee, you can:

• View Workspace Details – You can click View details below the community name and view the community’s detailed information in the View details panel.

• Open Workspace – You can click View community below the community name to open the community in a new tab.

• Enable Reminder Later – Click Remind me later if you don’t want to renew the Viva Engage community right now and want to enable a reminder. Then, the Reminder email window appears asking for your confirmation. Click OK, and a renewal task reminder email will be sent to you in 24 hours.

• Confirm Details – You may reassign the renewal task if you are no longer responsible for the community or request the community to be deleted if you no longer need it. Based on your IT administrator’s configuration, you may see one or more of the following links below the page:

  • Delete this community – Click this link if you want to delete this community.

  • I am not responsible for this task – You may see one of the following contents based on your IT administrator’s configuration.

    • If your organization allows you to reassign and skip the task, choose Reassign task to and specify the assignee to reassign the task, or choose I'm not the correct renewal assignee, and I don't know who is responsible for this renewal to skip the task.

    • If your IT administrator only allows you to skip the task, click OK in the confirmation window to skip the task.

  • Reassign this task – Click this link, specify a new assignee, and click OK to reassign this task.

• View Viva Engage Community Ownership – You can view the Viva Engage community ownership information in the Ownership area.

• View Member Statistics – You can view the following member statistics information in the Member statistics area:

  • Total members – The amount of community members.

  • External users – The amount of external users in the community.

• View Viva Engage Community Site Activity Information – You can view the following Viva Engage community site activity information in the Activity area:

  • Last active time – The last active time of the site.

  • Storage – The current site storage quota and the used storage quota.

  • Sharing links

To start the renewal process, click Start renewal.