#Start Renewal

1. Follow the steps below to complete the renewal process. Note that the steps below list all renewal options provided by AvePoint Cloud Governance. The information available to you for review and update is defined by your IT administrator.

2. Contact – Review the current primary and/or secondary guest user contact to check whether they are still correct. You can perform the following actions on the guest user contact if necessary. Note that the primary contact and secondary contact cannot be the same person.

   • Update primary contact – To update the primary contact, complete the following steps:

     1. Click Change contact.

     2. In the Update primary contact panel, enter the name of a user to be the primary contact, and then click Save to save your configurations.

   • Edit secondary contact – To edit the secondary contact, complete the following steps:

     1. Click Change contact.

     2. In the Update secondary contact panel, enter the name of a user to be the secondary contact, and then click Save to save your configurations.

   • Add secondary contact – To add a new secondary contact, complete the following steps:

     1. Click Add secondary contact.

     2. In the Add secondary contact panel, enter the name of a user to be the secondary contact, and then click Save to save your configurations.

   • Remove secondary contact – To remove the secondary contact, click the remove button.

   If you want to clear all the contact changes that you made, click Reset all.

   When you finish, click Continue to proceed.

3. Access – Review the groups and teams that the guest user was invited to.

   If necessary, you can remove the guest user’s access to the groups and teams by selecting one or more groups and teams and clicking Remove on the ribbon. The guest user will remain in your organization.

   If you want to clear all the access changes that you made, click Reset all.

   You can also hover your mouse over primary contacts and secondary contacts of the groups and teams and click Start a Teams chat in the contact cards to chat with the contacts in Microsoft Teams.

   When you finish, click Continue to proceed.

4. Metadata – Review the current metadata values to check if they are still correct. If necessary, you can update the metadata value.

5. When you finish, click Submit to submit your renewal changes.