Renew Groups

    When your administrator enables the renewal process for groups and selects you as the renewal task assignee, you are responsible for reviewing and updating group contacts, membership, and metadata.

    1. You can view the group renewal task in the following areas:

      • In the new MyHub experience > Tasks and to-dos, click Start task to access the task landing page.

      • In the legacy MyHub experience, you can find the task using one of the following methods, and click Renew to start the renewal task:

        • Click To-do list in the left pane. On the To-do list page, navigate to the Confirmations section. The groups that need your renewal are displayed. You can filter the tasks by Due date or Created date. Locate a group and click the view button to view details in a panel.

        • Click My tasks in the left pane. In the My tasks report, you can filter the tasks by Status, Task type, Due date, etc. Then, locate a task that needs your renewal and click the summary to view the task details in a panel.

    2. Your renewal experience may vary depending on your IT administrator’s configurations, follow the instructions in the Renewal Overview and Start Renewal sections to complete the renewal process:

      • New landing page – If you see intake questions at the bottom of the page, you are on the new landing page.

        NOTE

        When there are no available intake questions, the Start renewal button is displayed in the lower-right corner of the page.

      • Classic landing page – If you see the Renew Overview page with the Start renewal button displayed in the upper-right corner, you are on the classic landing page.