#Start Renewal

Follow the steps below to complete the renewal progress. Note that the steps below list all renewal options provided by AvePoint Cloud Governance. The information available to you for review and update is defined by your IT administrator.

1. Contact – Review the current primary and/or secondary shared mailbox contact to check whether they are still correct. You can perform the following actions on the shared mailbox contact if necessary. Note that the primary contact and secondary contact cannot be the same person.

   • Update primary contact – To update the primary contact, complete the following steps:

     1. Click Change contact.

     2. In the Update primary contact panel, enter the name of a user to be the primary contact, and then click Save to save your configurations.

   • Edit secondary contact – To edit the secondary contact, complete the following steps:

     1. Click Change contact.

     2. In the Update secondary contact panel, enter the name of a user to be the secondary contact, and then click Save to save your configurations.

   • Add secondary contact – To add a new secondary contact, complete the following steps:

     1. Click Add secondary contact.

     2. In the Add secondary contact panel, enter the name of a user to be the secondary contact, and then click Save to save your configurations.

   • Remove secondary contact – To remove the secondary contact, click the remove button.

   If you want to clear all the contact changes that you made, click Reset all.

   When you finish, click Continue to proceed.

2. Membership – Review the shared mailbox membership. If necessary, you can perform the following actions:

   • Add member – To add members of the shared mailbox, complete the following steps:

     1. Click Add on the ribbon.

     2. In the Add user panel, enter the names of users or mail-enabled security groups to add as members.

     3. Click Save to save your configurations.

   • Remove – Remove members from the shared mailbox. Select one or more members and click Remove on the ribbon, or you can click More actions > Remove for a member.

   If you want to clear all the membership changes that you made, click Reset all on the ribbon.

   When you finish, click Continue.

3. Permissions – Review the shared mailbox membership and permissions. If necessary, you can perform the following actions:

   • Add and grant permission – To add users of the shared mailbox and assign user permissions, complete the following steps:

     1. Click Add user on the ribbon.

     2. In the Add user panel, enter the names of users or mail-enabled security groups to add, and then select the permissions to grant to the users.

     3. Click Add.

   • Remove – Remove users from the shared mailbox. Select one or more users and click Remove on the ribbon, or you can click More actions > Remove for a user.

   • Change permission – Select the current permission for a user to open the permissions drop-down list, select or clear the permissions you want to grant or remove for the user.

   If you want to clear all the changes that you made, click Reset all. Note that the recommended actions that have been executed cannot be reset.

   Note that you may see the recommended renewal action in the Recommendation area during the permissions renewal process, and the action is recommended to perform by your IT administrator. If you agree to execute the renewal action, click Do it for me. AvePoint Cloud Governance will execute the corresponding action after you submit the renewal task.

   When you finish, click Continue to proceed.

4. Metadata – Review the current metadata values to check if they are still correct. If necessary, you can update the metadata values.

5. When you finish, click Submit to submit your renewal changes.