Start Renewal

    Follow the steps below to complete the renewal process. Note that the steps below list all renewal options provided by AvePoint Cloud Governance. The information available to you for review and update is defined by your IT administrator.

    1. Contact – Review the current primary and/or secondary workspace contact to check whether they are still correct. You can perform the following actions on the workspace contact if necessary. Note that the primary contact and secondary contact cannot be the same person.

      • Update primary contact – To update the primary contact, complete the following steps:

        1. Click Change contact.

        2. In the Update primary contact panel, enter the name of a user to be the primary contact, and then click Save to save your configurations.

          You can also choose a primary contact from the existing admins by clicking the add button, and the admin you select will be the new primary contact.

      • Edit secondary contact – To edit the secondary contact, complete the following steps:

        1. Click Change contact.

        2. In the Update secondary contact panel, enter the name of a user to be the secondary contact, and then click Save to save your configurations.

          You can also choose a secondary contact from the existing admins by clicking the add button, and the admin you select will be the new secondary contact.

      • Add secondary contact – To add a new secondary contact, complete the following steps:

        1. Click Add secondary contact.

        2. In the Add secondary contact panel, enter the name of a user to be the secondary contact, and then click Save to save your configurations.

          You can also choose a secondary contact from the existing admins by clicking the add button, and the admin you select will be the new secondary contact.

      • Remove secondary contact – To remove the secondary contact, click the remove button.

      If you want to clear all the contact changes that you made, click Reset all.

      When you finish, click Continue to proceed.

    2. Access – Review access to the workspace. If necessary, you can perform the following actions:

      • Add users and groups – To add users and groups to the workspace, complete the following steps:

        1. Click Add on the ribbon.

        2. In the Add user panel, enter the names of the users and groups you want to add to the workspace and select the workspace role for the users and groups.

        3. Click Save to save your configurations.

      • Change user and group roles – To change roles of users and groups in the workspace, complete the following steps:

        1. Select one or more users and groups and click Change role to on the ribbon.

        2. Select the role to which you want to change the user and group roles from the drop-down list.

        NOTE

        To change the role of a user or group, you can also click More actions of the user or group and select the desired role from the drop-down list.

      • Remove – Remove users and groups from the workspace. Select one or more users and groups and click Remove on the ribbon, or you can click More actions > Remove to remove a user or group.

      If you want to clear all the access changes that you made, click Reset all on the ribbon. Note that the recommended actions that have been executed cannot be reset.

      Note that you may see the recommended renewal action in the Recommendation area during the access renewal process, and the action is recommended by your IT administrator. If you want to execute the renewal action, click the link next to it. AvePoint Cloud Governance will execute the corresponding action after you submit the renewal task.

      When you finish, click Continue.

    3. Metadata – Review the current metadata values to check if they are still correct. If necessary, you can update the metadata values.

    4. When you finish, click Submit to submit your renewal changes.