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    Home > Appendices > Appendix E - Integration with ServiceNow

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    Appendix E - Integration with ServiceNow

    AvePoint Cloud Governance supports ServiceNow integration via public APIs. You can invoke Cloud Governance APIs directly from ServiceNow to automate request submissions.

    The following Cloud Governance service types are supported for ServiceNow requests:

    Service TypeService
    Dynamic servicesProvisioning services:Create Microsoft 365 Group serviceCreate site collection serviceCreate team serviceCreate Viva Engage community serviceManagement services:Change contact serviceChange metadata serviceChange ownership or membership serviceChange site settings serviceChange team settings serviceManage permissions serviceLifecycle services:Microsoft 365 Group lifecycle management serviceSite collection lifecycle management serviceTeam lifecycle management serviceAdvanced services:Convert Microsoft 365 Group to team serviceInvite guest user service
    Classic servicesProvisioning services:Create site collection serviceCustom serviceCreate site serviceCreate library/list serviceCreate group/team/community serviceCreate private channel serviceInvite guest user serviceLifecycle management services:Site collection lifecycle management serviceSite lifecycle management serviceGroup/team/community lifecycle management serviceAdministration services:Change site collection contact or administrator serviceChange site collection settings serviceChange site contact serviceChange site settings serviceChange library/list settings serviceChange group/team/community settings serviceChange private channel settings serviceContent management service:Content move serviceSecurity services:Change permissions serviceGrant permissions serviceManage permissions serviceClone or transfer user permissions service

    Currently, we provide sample scripts for the following service types:

    - Dynamic services – You can refer to the sample scripts in [Run Scripts to Submit Dynamic Requests](https://github.com/AvePoint/cloud-governance-client/blob/main/example/servicenow/Submit%20Dynamic%20Request.md). - Create team service - Classic services – You can refer to the sample scripts in [Run Scripts to Submit Requests](#missing-link). - Invite new guest user service - Create team service - Change team settings service - Team lifecycle management service - Create site collection service - Change site collection settings service - Site collection lifecycle management service