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    Home > Appendices > Appendix E - Integration with ServiceNow

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    Appendix E - Integration with ServiceNow

    AvePoint Cloud Governance supports ServiceNow integration via public APIs. You can invoke Cloud Governance APIs directly from ServiceNow to automate request submissions.

    The following Cloud Governance service types are supported for ServiceNow requests:

    Service TypeService
    Dynamic servicesProvisioning services:
    - Create Microsoft 365 Group service
    - Create site collection service
    - Create team service
    - Create Viva Engage community service
    Management services:
    - Change contact service
    - Change metadata service
    - Change ownership or membership service
    - Change site settings service
    - Change team settings service
    - Manage permissions service
    Lifecycle services:
    - Microsoft 365 Group lifecycle management service
    - Site collection lifecycle management service
    - Team lifecycle management service
    Advanced services:
    - Convert Microsoft 365 Group to team service
    - Invite guest user service
    Classic servicesProvisioning services:
    - Create site collection service
    - Custom service
    - Create site service
    - Create library/list service
    - Create group/team/community service
    - Create private channel service
    - Invite guest user service
    Lifecycle management services:
    - Site collection lifecycle management service
    - Site lifecycle management service
    - Group/team/community lifecycle management service
    Administration services:
    - Change site collection contact or administrator service
    - Change site collection settings service
    - Change site contact service
    - Change site settings service
    - Change library/list settings service
    - Change group/team/community settings service
    - Change private channel settings service
    Content management service:
    - Content move service
    Security services:
    - Change permissions service
    - Grant permissions service
    - Manage permissions service
    - Clone or transfer user permissions service

    Currently, we provide sample scripts for the following service types:

    • Dynamic services – You can refer to the sample scripts in Run Scripts to Submit Dynamic Requests.

      • Create team service

    • Classic services – You can refer to the sample scripts in Run Scripts to Submit Requests.

      • Invite new guest user service

      • Create team service

      • Change team settings service

      • Team lifecycle management service

      • Create site collection service

      • Change site collection settings service

      • Site collection lifecycle management service