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    Home > Export and Download Your Data

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    Export and Download Your Data

    You can export and download your backup data of storage, folders, files, Azure VM files, Google VM files (under CAP Gateway mode), Microsoft Entra audit logs/sign-in logs, the Admin Portal Settings, or the AWS Platform Configurations objects (Private preview). After you perform the export job, go to the Job monitor to download the exported data to a local location. You must download the exported data in 7 days. Otherwise, the data will expire and cannot be downloaded.

    A password is used to protect your exported data. After the data has been successfully exported, go to the Job Monitor to download the exported data in ZIP and get the password for extracting the exported data.

    There is a monthly limitation of 500 GB of content that can be exported respectively for the Azure VM, Azure Storage, and Google VM instance (under CAP Gateway mode). The Export button will be disabled if you've reached the limit.

    NOTE
    • For Admin Portal Settings, you can export the backup data of the components to a JSON file.
    • You can configure a set of email notification settings for the restore and export jobs, separate from the backup. For details, refer to Configure Notifications.
    • The file-level export job for Azure VMs supports both VMs of Linux system and Windows system. If you would like to perform file-level data exportation of Azure VM backup data, you must have generated an index for the backup data. You can either enable the index generation during a backup when configuring the backup scope or generate the index directly from the Restore wizard before performing the export. Note that generating index for the disks with over 8 TB size is also supported.
    • The index generation for the following file systems is unsupported: UFS - BSD default fs, ZFS - BSD alternative fs, BitLocker - Windows encrypted fs, LUKS - Linux encrypted fs, ReFS - Windows new fs. Running index generation on these file systems will result in folders without indexes in restore recovery points.
    • The export of Google VM files (using CAP Gateway mode) will be unavailable if Windows gateways are selected during backup.

    To export the backup data, follow the steps below:

    After you click the data recovery point in the calendar, the Restore to recovery point page appears. The objects backed up in the selected backup job are displayed in the table.

    1. You can use the Tenant filter, Subscription filter, and Resource group filter to find the objects of specific properties or use the Search box to search for objects via keywords in the name.

    2. Find the VM, blob container, file share where the data you want to export resides and drill down. Alternatively, find the Microsoft Entra logs or AWS Platform Configurations objects.

      NOTE
      • The Audit log and Sign-in log of Microsoft Entra tenant support being exported after December 2023 release. You can go to the Microsoft Entra ID restore service and select the Audit log or Sign-in log from the filter to find the data you want to export and start an export job.
      • The AWS Platform Configurations objects support being exported since August 2025 release. You can go to the AWS Platform Configurations (Private preview) restore service and select the object type you want to protect from the filter and start an export job.

      Export audit logs.

    3. Select the storage, folders, files, log files, Admin Portal Settings, or AWS Platform Configurations objects that you want to export.

      NOTE

      To perform the file-level export of Azure VM or Google VM instance (under CAP Gateway mode) backup, you must have generated the index. If the backup scope has not enabled the index generation during a backup job, you can click the Generate index button in the Restore wizard to generate an index. Note that generating index for the Azure VM disks with over 8 TB size is also supported. You can go to Job monitor to check the progress of the index job and download the job report. When the index generation is completed, you can go back to perform the file-level export.

    4. Click Export to perform the export job. You must download the exported data in 7 days. Otherwise, the exported data will expire, and you cannot download it anymore.