#Review Physical Records Requests

The Requests for review page provides records managers with a centralized view of loan and creation requests submitted by end users. As a records manager, you can approve or reject these requests.

To streamline your workflow, use Filter to narrow down requests based on conditions.

To approve or reject one or multiple creation requests, select the creation requests and then click Approve or Reject. In the pop-up window, enter comments, and then click Approve or Reject to process the creation requests.

To approve or reject one or multiple loan requests, select the loan requests and then click Approve or Reject. In the pop-up window, update the On behalf of and Return time properties if required, enter comments, and then click Approve or Reject to process the loan requests.

*Note: If a requested physical box or folder is currently loaned to someone else, upon clicking Approve, a window will pop up, displaying the current holder. If you continue approving the request, the requested physical box or folder will be available to the new requester, and the Currently held by column value will be updated to indicate the user who is currently in possession of the physical box or folder.

As an end user, you can view the approval status of your submitted requests. Before a loan request is approved by any records manager, the end user who has submitted the request can cancel the loan request.