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    Gmail Data Types

    The table below lists data types that are supported or unsupported for Gmail recovery in Cloud Backup for Google Workspace.

    Data TypesData TypesSupport StatusComments
    UserUser’s primary emailSupportedIf you select backup data of the emails displaying a Calendar event above the mail content and choose to Restore the data to another location, the restored emails in the destination will not show the Calendar event above the mail content.
    LabelInboxSupported
    LabelStarredSupportedThe stars will be restored in the default style. The styles of the stars cannot be kept due to Google API limitations. You can manually change the star styles after the restore.
    LabelSnoozedPartially SupportedIn user or mail level restore, the snoozed emails will be restored to the All Mail label, but the original Snoozed status cannot be kept.
    LabelImportantSupported
    LabelSentSupported
    LabelDraftsSupportedIf you select backup data of emails in Drafts and choose to Restore the data to another location, after the restore, the emails in the destination are no longer drafts and cannot be edited.
    LabelAll MailUnsupported
    LabelSpamSupportedSupports backup and restore when the Spam label is selected in Backup Settings.
    LabelTrashSupportedSupports backup and restore when the Trash label is selected in Backup Settings.
    LabelUpdatesSupported
    LabelForumsSupported
    LabelPromotionsSupported
    LabelSocialSupported
    LabelCustom labelsSupportedDoes not support restoring labels whose names contain the character “/.”
    LabelPersonalSupportedTo find emails with this category in Gmail, enter personal in the search box and click category:personal in the drop-down list.
    LabelUnreadSupportedTo find emails with this label in Gmail, enter unread in the search box and click label:unread in the drop-down list.
    LabelScheduledUnsupported
    LabelArchiveSupported
    MailMuted emailPartially SupportedThe muted emails will be restored to the All Mail label, but their original Muted label cannot be kept.
    MailAttached filesSupportedFor files that are larger than 25 MB and attached to emails via Drive links, after the restore, the links still work only when the files remain in Drive.
    MailAttached filesSupportedThe attachments in the emails sent from external users are unsupported due to Google API limitations.
    MailFiles inserted with Drive linkSupportedAfter the restore, the links still work only when the files remain in Drive.
    TaskTaskUnsupported
    KeepKeepUnsupported
    Add-onsAdd-onsUnsupported
    Gmail SettingsGmail SettingsUnsupported
    ChatChatUnsupported