#Restore or Export Users Data

To restore or export Users data, refer to the instructions below:

1. First, you Select Users Backup Data via Search Mode or Select Users Backup Data via Calendar Mode.

2. Configure the related settings to proceed with the data recovery:

   • Restore – Configure Settings to Restore Users Data

   • Export – Export Users Data

#Select Users Backup Data via Search Mode

Complete the steps below to search a user and select backup data.

1. Click Restore on the left navigation.

2. On the Restore page, select the Search mode tab and select the User option.

   *Note: On the Restore page, click the Google Directory tab if your organization also has other modules.

3. Enter keywords of the username in the Search by email address field and select the desired user’s email address from the drop-down list.

4. Click Search. The Select and restore the user data page appears. The Email address field displays the email address of the selected user.

5. Click the Backup time range field and set a time range to search for the backup data you want to recover.

6. Click Search. The search results table lists the user backup data in the selected backup time range.

7. In the drop-down list under the Recovery point column, select a time when the data you want to recover has been backed up.

8. You can take the following actions to recover data:

   • Select the user backup data, and then click Restore above the table. To continue with the restore settings, refer to Configure Settings to Restore Users Data.

   • Select the user backup data, and then click Export above the table. For additional details, see Export Users Data.

#Select Users Backup Data via Calendar Mode

Complete the steps below to select backup data from a specific recovery point.

1. Click Restore on the left navigation.

2. On the Restore page, select the Calendar mode tab.

   *Note: On the Restore page, click the Google Directory tab if your organization also has other modules.

3. Select the Users option from the drop-down list at the top of the calendar.

4. By default, only the successful backup jobs are displayed on the calendar. If you also want to check backup jobs with exceptions, select the Include jobs with partial backup data option.

5. Each recovery point on the calendar represents the start time of a backup job. By default, the calendar displays the current month’s page. You can click components on the calendar to find the month page which lists your desired recovery points.

   

6. Click a recovery point, and you are directed to the table listing users who are in the backup scope.

   *Note: By default, the scope contains historical backup data. If you want to recover contents that were just backed up by the selected backup job, select the Include data from this backup only option.

7. Select the users that you want to recover, and then click Restore or Export above the table.

   • To continue with the restore settings, refer to Configure Settings to Restore Users Data.

   • To export the selected backup data, refer to Export Users Data.

#Configure Settings to Restore Users Data

After you click Restore, the Restore pane appears and you can configure the restore settings.

1. The default restore method Restore the data to its original location is selected and cannot be changed.

2. Select a conflict resolution from the following options:

   • Skip – Skips the restoration of the backup data and keeps the destination objects intact.

   • Merge – Adds backup data to the destination for the properties that support adding new items.

   • Overwrite – Removes the conflicting objects from the destination and restores the backup data.

3. Advanced settings – The job will restore backup data of user details. If you want to restore additional data, select the following options.

   • Security and memberships

   • User licenses

     *Note: If your organization uses the Flexible Plan edition of Google Workspace, restoring user licenses may incur additional charges if the total number of licenses exceeds the number of purchased user seats.

4. Configure the following Password settings:

   • Set a default password for the users being permanently deleted – Enter a valid password (no less than 8 characters) in this field.

   • Password reset condition – If you want to force these users to reset the password, select Require the users to reset password the first time they sign in.

5. If necessary, enter your comments in the Description field for this restore job.

6. Click Next to have an overview of the restore settings.

7. Click Restore to start the restore job. If you want to go back to edit restore settings, click Back.

#Export Users Data

After you click Export, the Export pop-up window appears. The selected backup data will be exported as a Google CSV file. Click Export to start the export job. After the export job is finished, to get the exported data, see Download Data of Export Jobs.