AvePoint Docs
Graph API
My support tickets
Graph API
My support tickets
English

    Home > User Guide > About Cloud Backup for Google Workspace > Data Export Service

    Export to PDF

    Data Export Service

    The Data Export Service is provided to organizations in the following instances:

    - Organizations who want to archive their legacy backup data as the data comes to the end of the retention period - Organizations who plan to end their subscription to AvePoint Cloud Backup for Google Workspace and remove their backup data

    Additionally, the operation of Data Export Service depends on your organization’s storage location of backup data:

    - For organizations using AvePoint-provided default storage AvePoint will retain the backup data in AvePoint storage for 15 days, subject to the terms of your service agreement if the subscription to AvePoint Cloud Backup for Google Workspace service ends. The backup data in AvePoint storage can be exported to your own storage as a paid service. You must submit an export request if you wish to export data from AvePoint Storage. - For BYOS organizations If your subscription is the BYOS type, ending the subscription will not delete the backup data stored in your own storage. You do not need to pay an export fee.

    The backup data is encrypted and stored in AvePoint format rather than as pure copies of Google Workspace data. The encryption keys are required when converting encrypted backup data to readable content. Before leaving this product, ensure you export the encryption keys, as you will lose access to the product’s interface once your subscription ends. For more details, refer to Export Encryption Keys. By default, exporting encryption keys is not available to organizations using AvePoint-provided default storage. If your organization uses AvePoint default storage, contact the Support Team to enable this feature if needed.

    After the backup data is ready on your own device, you can use the to convert the backup data to readable content. Refer to the for additional details, or contact an AvePoint representative for assistance.