#Restore or Export Shared Drives Data

To restore or export shared drives data, refer to the instructions below:

1. First, you Select Shared Drives Data via Search Mode or Select Shared Drives Data via Calendar Mode.

2. Configure the related settings to proceed with the data recovery:

   • Restore – Configure Settings to Restore Data in Shared Drives

   • Export – Export Shared Drives Data

*Note: To improve performance, special labels/folders/files can be excluded from the protected scope. If you want to update the protected scope, refer to Configure Backup Settings.

#Select Shared Drives Data via Search Mode

To search for shared drives data to restore or export, follow the steps below:

1. Click Restore on the left navigation.

2. On the Restore page, select the Search mode tab and select the Shared drive option.

   *Note: On the Restore page, click the Google Workspace tab if your organization also has other modules.

3. To search for a shared drive, enter keywords of the shared drive name in the Search by shared drive name field and select the shared drive from the drop-down list.

4. Click Search. The Select and restore the shared drive data page appears. The Shared drive field displays the name of the shared drive.

5. In the Level drop-down list, select one of the following options based on the object type you want to recover:

   • If you want to restore or export data in the shared drive, select Shared drive.

   • If you want to search for specific folders to restore or export, select Folder.

   • If you want to search for specific files to restore or export, select File.

6. Based on the level you select, configure the search conditions to search for the specific data you want to recover:

   • If you select Shared drive, click the Backup time range field and set a time range to search for the backup data you want to recover.

   • If you select Folder, configure the following conditions to search for backup folders:

     • Backup time range – Click this field and set a time range to search for the backup data you want to recover.

     • Folder name – In this field, you can enter keywords of folder names to search for backup folders.

     • ID – In this field, you can enter keywords to search for backup folders using their unique IDs.

       *Note: When there are folders with the same name in the backup data, you can configure the ID condition to locate the folder that you want to recover. The unique ID of a folder is a part of the folder’s URL.

       

   • If you select File, configure the following conditions to search for backup files:

     • Backup time range – Click this field and set a time range to search for the backup data you want to recover.

     • Folder name – In this field, you can enter keywords of folder names to search for files.

     • File name – In this field, you can enter keywords of file names to search for files.

     • Label name – In this field, you can enter keywords of labels on files to search for files.

       *Note: Labels can only be backed up when the Back up labels on files setting has been enabled, but enabling this setting will significantly impact performance. For additional details, see Configure Backup Settings.

     • ID – In this field, you can enter keywords to search for backup files using their unique IDs.

       *Note: When there are files with the same name in the backup data, you can configure the ID condition to locate the file that you want to recover. The unique ID of a file is a part of the file’s URL.

       

     • Created date – You can click this field and set a time range to search for files.

     • Modified by – In this field, you can enter keywords of usernames to search for files.

     • File size – In this field, you can set a range of file sizes to search for files.

7. Click Search to search for the backup data you want to recover.

8. In the search results table, find the item you want to recover. To select the status you want to recover for this item, select a backup job time in the drop-down list under the Recovery point column.

9. You can take the following actions to recover data:

   • To restore items, select the checkboxes next to the items, and click Restore above the table. For additional details, see Configure Settings to Restore Data in Shared Drives.

   • To export backup data of items, select the checkboxes next to the items, and click Export above the table. For additional details, see Export Shared Drives Data.

#Select Shared Drives Data via Calendar Mode

To restore/export backup shared drives data from a specific recovery point, follow the steps below:

1. Click Restore on the left navigation.

2. On the Restore page, select the Calendar mode tab.

   *Note: On the Restore page, click the Google Workspace tab if your organization also has other modules.

3. Select the Shared drives option from the drop-down list at the top of the calendar.

4. By default, only the successful backup jobs are displayed on the calendar. If you also want to check backup jobs with exceptions, select the Include jobs with partial backup data option.

5. Each recovery point on the calendar represents the start time of a backup job. By default, the calendar displays the current month’s page. You can click components on the calendar to find the month page which lists your desired recovery points.

   

6. Click a recovery point, and you are directed to the table listing shared drives that are in the backup scope.

   *Note: By default, the scope contains historical backup data. If you want to recover contents that were just backed up by the selected backup job, select the Include data from this backup only option.

   Backup objects can be listed into the following levels:

   • Shared drive

     ![The "Shared drive" icon.](/en/google-backup/user-guide/recover-google-workspace-data/images/image37.png "The "Shared drive" icon.")

   • Folder

     

   • File

     

   The relationship between different levels.

7. You can take the following actions to recover data:

#Configure Settings to Restore Data in Shared Drives

Choose where you would like to restore the selected backup data:

Based on your scenario, refer to the sections below to continue.

#I Want to Restore the Data to Its Original Location

After you choose Restore the data to its original location, configure the following settings:

1. Choose to Restore all content and security or Restore content only.

   *Note: The default option is Restore content only, which will not restore file labels and the locked status.

2. If you restore data at Shared drive or Folder level, choose how to handle container level conflict for the restore:

   • Skip – The destination container settings will remain unchanged.

   • Merge – The backup container settings and the content will be merged with the destination container.

3. Choose how to handle content-level conflict for the restore:

   • Skip – Existing data in the destination will remain unchanged.

   • Overwrite – Existing data will be replaced by the backup data.

   • Append a number prefix to thefile name – All data will remain untouched, and backup data will be restored with a sequential number prefix.

4. If you want to restore backup data stored on the Azure archive storage tier, select the Automatically rehydrate if backup data is in Azure archive storage tier checkbox.

   *Note: This setting is only for the Microsoft Azure Blob custom storage location in a BYOS (Bring your own storage) subscription. For AvePoint default storage, the restore job will automatically rehydrate data.

5. If necessary, you can enter your comments in the Description field for this restore job.

6. Click Next to have an overview of the restore settings.

7. Click Restore to start the restore job. If you want to go back to edit restore settings, click Back.

#I Want to Restore the Data to Another Location

After you choose Restore the data to another location, configure the following settings:

1. Choose to Restore all content and security or Restore content only.

   *Note: The default option is Restore content only, which will not restore file labels and the locked status.

2. Enter keywords of the destination shared drive’s name, and then select the destination shared drive from the drop-down list.

   *Note: The drop-down list only displays shared drives scanned via Auto discovery in AvePoint Online Services.

3. View the default name of the new folder where the selected data will be restored in the destination. You can customize the name of the new folder. If this folder name conflicts with another folder name in the destination, this folder name will be appended with “_1”.

4. If you want to restore backup data stored on the Azure archive storage tier, select the Automatically rehydrate if backup data is in Azure archive storage tier checkbox.

   *Note: This setting is only for the Microsoft Azure Blob custom storage location in a BYOS (Bring your own storage) subscription. For AvePoint default storage, the restore job will automatically rehydrate data.

5. If necessary, you can enter your comments in the Description field for this restore job.

6. Click Next to have an overview of the restore settings.

7. Click Restore to start the restore job. If you want to go back to edit restore settings, click Back.

#Export Shared Drives Data

After you click Export, the Export pop-up window appears. The selected backup data will be exported as a ZIP file. Click Export to start the export job. After the export job is finished, to get the exported data, see Download Data of Export Jobs.