Home > User Guide > Recover Google Directory Data > Bulk Restore for Users or Groups
Export to PDFIn the Calendar mode, Administrators can add a large number of users/groups to a restore queue to perform a bulk restore.
Follow the instructions below to perform a bulk restore:
Click Restore on the left navigation.
On the Restore page, select the Calendar mode tab.
*Note: On the Restore page, select the Google Directory tab if your organization also has other modules.
Select the Users or Groups option from the drop-down list at the top of the calendar.
By default, only the successful backup jobs are displayed on the calendar. If you also want to check backup jobs with exceptions, select the Include jobs with partial backup data option.
Each recovery point on the calendar represents the start time of a backup job. By default, the calendar displays the current month’s page. You can click components on the calendar to find the month page which lists your desired recovery points.

Click a recovery point, and you are directed to the table listing users/groups that are in the backup scope.
*Note: By default, the scope contains historical backup data. If you want to recover contents that were just backed up by the selected backup job, select the Include data from this backup only option.
Select the users/groups that you want to add to a restore queue, and then click Add to restore queue. You can use the search box on the upper-right corner to search for users/groups. If you want to import users/groups via uploading a CSV file, click the Restore queue icon and see Bulk Import Users or Groups for more details.
The items in the restore queue will be labeled as Added to queue, and the number shown on the Restore queue icon indicates the total items in the queue.
Note the following:
The restore queue has a maximum limit of 100 items.
If you want to upload a CSV file to bulk import users/groups, the file size cannot exceed 10 MB.
Click the Restore queue icon. The Restore queue panel appears.
In the Restore queue panel, manage items in the queue.
Remove – If you want to remove items from the restore queue, you can click the Remove button to remove a single item, or you can select multiple items and click Remove at the top of the panel.
Bulk import – You can also use the Bulk import function to add a large number of users/groups by uploading a CSV file. For details, see Bulk Import Users or Groups.
In the Restore queue panel, select users/groups and click Restore. The Restore panel appears. Refer to the Configure Restore Settings for Users or Groups section for additional details.
The Bulk import function is only available to users in the Administrators group. After clicking Bulk import in the Restore queue panel, the Bulk import panel appears. In the Bulk import panel, you can do the following:
Click Download CSV template.
Configure the downloaded CSV template to add objects to be included in the restore queue. Note the following:
The restore queue has a maximum limit of 100 objects.
The CSV file size cannot exceed 10 MB.
Ensure the added objects’ backup data are covered by the selected recovery point.
Click Upload and select the configured CSV file.
Click Import.
The system will check objects imported via uploading a CSV file. In the Restore queue panel, an error message will be displayed under each invalid object. You can click Remove all invalid objects to clear them.
After you select users/groups and click Restore in the Restore queue panel, the Restore panel appears. Refer to the following sections to configure restore settings.
Refer to the following instructions to configure restore settings for Users.
The default restore method Restore the data to its original location is selected and cannot be changed.
Select a conflict resolution from the following options:
Skip – Skips the restoration of the backup data and keeps the destination objects intact.
Merge – Adds backup data to the destination for the properties that support adding new items.
Overwrite – Removes the conflicting objects from the destination and restores the backup data.
Advanced settings – The job will restore backup data of user details. If you want to restore additional data, select the following options.
Security and memberships
User licenses
*Note: If your organization uses the Flexible Plan edition of Google Workspace, restoring user licenses may incur additional charges if the total number of licenses exceeds the number of purchased user seats.
Configure the following Password settings:
Set a default password for the users being permanently deleted – Enter a valid password (no less than 8 characters) in this field.
Password reset condition – If you want to force these users to reset the password, select Require the users to reset password the first time they sign in.
If necessary, enter your comments in the Description field for this restore job.
Click Next to have an overview of the restore settings.
Click Restore to start the restore job. If you want to go back to edit restore settings, click Back.
Refer to the following instructions to configure restore settings for Groups.
The default restore method Restore the data to its original location is selected and cannot be changed.
Select a conflict resolution from the following options:
Skip – Skips the restoration of the backup data and keeps the destination objects intact.
Merge – Adds backup data to the destination for the properties that support adding new items.
Overwrite – Removes the conflicting objects from the destination and restores the backup data.
If necessary, enter your comments in the Description field for this restore job.
Click Next to have an overview of the restore settings.
Click Restore to start the restore job. If you want to go back to edit restore settings, click Back.