To improve performance, special labels/folders/files can be excluded from the protected scope. If you want to update the protected scope, navigate to Settings > General, and click Backup settings. The Backup settings pane appears, and you can configure the following:
- **Encryption profile** – View the encryption profile information. For more information, refer to the section in the AvePoint Online Services user guide.
- **Gmail** – By default, the **Trash** and **Spam** special labels are not in the protected scope. If you want to add **Trash** or **Spam** to the protected scope, select the corresponding checkbox.
If you want to exclude more from the protected scope, you can enter specific labels in the **Advanced labels exclusion** textbox. When adding multiple items, press **Enter** on the keyboard to separate them. The maximum limit is 100 labels.
- **Drive** – By default, the **Shared with me** and **Trash** special folders are not in the protected scope. If you want to add **Shared with me** or **Trash** to the protected scope, select the corresponding checkbox.
When the **Shared with me** folder is included in the backup scope, note the following:
- The orphaned files, which are in shared folders but have lost their parent folders, can be backed up as shared objects.
- The shared objects can be restored only when they have been backed up by the owner.
If you want to exclude more from the protected scope, you can enter specific folders in the **Advanced** **folders** **exclusion** textbox. When adding multiple items, press **Enter** on the keyboard to separate them. The maximum limit is 100 folders.
- **Shared** **drives** – By default, the **Trash** special folder is not in the protected scope. If you want to add **Trash** to the protected scope, select the corresponding checkbox.
If you want to exclude more from the protected scope, you can enter specific folders in the **Advanced** **folders** **exclusion** textbox. When adding multiple items, press **Enter** on the keyboard to separate them. The maximum limit is 100 folders.
- **Exclude special file types** (for drives and shared drives only) – By default, the following file types are in the protected scope: **.avi**, **.mov**, **.mp4**, **.m4v**, **.wmv**, **.flv**, **.vmdk**, and **.iso**. If you want to exclude specific file types from the protected scope, use the checkboxes to select file types.
- **Back up labels on files** (for drives and shared drives only) – To enable this setting, select the **Back up** **labels on files indrives and** **shared** **drives** option.
Note the following:
- Labels will be included in both the initial backup and subsequent incremental backups. Note that enabling this setting will significantly impact performance.
- If your organization installed the **AvePoint Cloud Backup** app before January 8, 2023, to use the **Back up** **labels on files** feature, you must navigate to Google Admin console > **Apps** > **Google Workspace Marketplace apps** > **Apps list**, click the **AvePoint Cloud Backup** app, and click **Grant access** to add the following permissions to the app: **drive.admin.labels** and **drive.labels**.
