#B-UserNotExist

Issue:

A user failed in backup with the following error code:

Solution:

From when the user was deleted from the Google tenant, there is no scan job for the corresponding scan profile to update the objects in the container. Go to AvePoint Online Services > Auto discovery and run the scan profile, or wait for the next scan job to be completed if the scan profile has enabled daily-scan.

*Note: In the system, user ID is the unique identifier of Google users. If your organization creates a new user whose email address is the same as a previous user, the system will treat them as two different users.