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    Home > User Guide > Data Management > Data Subject Access Requests

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    Data Subject Access Requests

    Cloud Backup for Google Workspace offers a GDPR compliance tool that identifies and deletes all user-generated backups, including those from the following services:

    - **Google Workspace** – Gmail, Calendar, Contacts, Drive, Chat, and shared drives - **Vault** – Gmail (Vault), Drive (Vault), and shared drives (Vault) - **Google Directory** – Users

    The backup data stored on the backend is immutable to users. Administrators can enable data availability for data subject access requests by their organization’s GDPR policy.

    ![The "Data subject access requests" page.](/en/google-backup/user-guide/data-management/images/image53.png "The "Data subject access requests" page.")

    To discover and delete backup data, administrators can refer to the steps below:

    1. In the Data management section, click Data subject access requests.

    2. Click Discover & Delete.

    3. If your organization uses multiple modules, select a module from Google Workspace, Vault, and Google Directory.

      ![The "Discover & Delete" page.](/en/google-backup/user-guide/data-management/images/image54.png "The "Discover & Delete" page.")

    4. Under the Google Workspace or Vault module, select the User services or Shared drives tab. Under the Google Directory module, only the Users tab is displayed.

    5. Refer to the following instructions to search for users or shared drives backup data to delete.

      • Under the User services or Users tab, follow the steps below:

        1. In the search box, enter keywords of the username, and then select the desired user’s email address from the drop-down list. You can repeat this step to add multiple users.

        2. There is a table listing the selected users’ backup data grouped in service types. To delete data of one or multiple service types, select the service types, and then click Delete above the table.

      • Under the Shared drives tab, follow the steps below:

        1. In the search box, enter keywords of the shared drive name, and then select the desired shared drives from the drop-down list. You can repeat this step to add multiple shared drives.

        2. The table displays backup data for the selected shared drives within the Shared drives option. Select the Shared drives option, and then click Delete above the table.

    6. If your organization has enabled the Approval process for data deletion in Settings > General and there are multiple users in the Administrator group, the Delete data confirmation window appears as below. To submit a deletion request for approval, enter your comment and click Submit. Data deletion requests and email notifications will be sent to the administrators. Once the requests are approved, the deletion jobs will start to delete data.

      ![The "Delete data" confirmation window.](/en/google-backup/user-guide/data-management/images/image55.png "The "Delete data" confirmation window.")

    7. You can export a list of recovery points to view the object backup history. Select the service types and click Export recovery point. A ZIP file will be automatically saved to the download location of your browser on the local computer.

    You can click View the right-to-be-forgotten requests to navigate to the Job monitor page to view deletion jobs in response to the right-to-be-forgotten requests.