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    Vault Data Protection

    Cloud Backup for Google Workspace supports backing up and exporting Google Vault data (Gmail, Drive, and shared drives). If your organization wants to enable the Vault protection addon in the Google Workspace module, contact the AvePoint representative to enable this feature in your tenant’s subscription to Cloud Backup for Google Workspace.

    Below is a quick checklist for organizations who enabled Vault protection:

    1. To enable protection for the Vault service, it is necessary to configure a custom Google app. For additional details, see Custom Google App.

    2. Navigate to AvePoint Online Services > Auto discovery > Scan profiles, and configure scan profiles to automatically scan Google Vault matters into containers for backup. For additional details, see the section in the AvePoint Online Services user guide.

    3. Only users in the Administrators group can back up and export Vault data. To manage users in the Administrators group, navigate to Settings > User management, select the Administrator group and click Edit.

    4. For the Vault protection, Back up now is supported and the next backup job will back up the incremental data of the same user in the last backup job. To back up Vault data, refer to the steps below:

      1. Go to Protection and click the Vault tab.

      2. Select containers and click Configure protected scope.

      3. Select the services that you want to protect.

        *Note: Vault protection does not back up the drafts in Gmail (Vault), for avoiding the duplicate drafts generated by the Google Vault.

      4. Click Back up now.

      When you click Back up now, the system will trigger a backup job and you can check the job status in Job monitor.

      *Note: The Vault protection would not support to back up shared drives that were deleted from Google Workspace.

    5. You can use the Search mode to select Vault backup data to export. For additional details, see Export Google Vault Data.

    *Note: The following settings are currently unsupported for Vault protection: Backup settings and Retention policy.