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    Home > User Guide > Support Lists > Chat Data Types

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    Chat Data Types

    The table below lists data types that are supported or unsupported for Chat recovery in Cloud Backup for Google Workspace.

    Data TypesData TypesData TypesSupport StatusComments
    SpacesSpacesSpacesSupported
    Direct MessagesDirect MessagesDirect MessagesSupportedMessage Requests are unsupported.
    ChatFormatBoldSupported
    ChatFormatItalicSupported
    ChatFormatUnderlineUnsupported
    ChatFormatText ColorUnsupported
    ChatFormatStrikethroughSupported
    ChatFormatLinkSupported
    ChatFormatBulleted ListSupported
    ChatFormat@userSupported
    ChatFormat@spaceSupported
    ChatFormatPictureSupported
    ChatSend BySend BySupportedThe Google Chat API does not support retrieving the name information of external users. The placeholder will be Unknown user.
    ChatEmojiEmojiPartially SupportedCustom emojis are unsupported.
    ChatGifGifSupported
    ChatVoice message recordingVoice message recordingSupportedThe format of the backup item’s name is UserRecording_idxxxxx.mp3.
    ChatVideo message recordingVideo message recordingSupportedThe format of the backup item’s name is UserRecording_idxxxxx.mp4.
    ChatVideo MeetingVideo MeetingUnsupported
    ChatCall ended/Call missed messageCall ended/Call missed messageUnsupported
    ChatCalendar EventCalendar EventUnsupported
    ChatTasksTasksUnsupported
    ChatEdit Message/Edit Reply/Edit Quote in Reply MessageEdit Message/Edit Reply/Edit Quote in Reply MessageUnsupported
    ChatDeleted MessageDeleted MessageUnsupported
    ChatApp MessageApp MessagePartially SupportedThe Google Chat API does not support retrieving the name information of apps. The placeholder will be Unknown app.
    ChatLinkMessage linkSupported
    ChatLinkDrive file linkSupported
    ChatLinkCopy link to the spaceSupported
    ChatReply in threadReply in threadPartially SupportedThe message texts will be backed up, but the original format cannot be kept.
    ChatQuote in ReplyQuote in ReplySupported
    ChatFilesLinks to the files in Google DriveSupported
    ChatFilesLinks to the folders in Google DriveSupported
    ChatFilesFiles uploaded in Google ChatSupported
    ChatFilesPolicy violation typeUnsupported
    ChatReactionReactionSupported
    ChatStarStarUnsupported
    ChatMark as UnreadMark as UnreadUnsupported
    ChatActive threadsActive threadsPartially SupportedThe message texts will be backed up, but the original format cannot be kept.