About Cloud Backup for Google Workspace

Cloud Backup for Google Workspace can protect your Google Workspace data (including Gmail, Drive, Calendar, Contacts, Chat, and shared drives), Google Vault data (including Gmail, Drive, and shared drives), Google Directory (users and groups), and Google Classroom data, by offering automatic backups and flexible restores/exports that enable fast recovery from errors, attacks, and failures.

Subscription and Licensing Information

To find out how AvePoint charges for Cloud Backup for Google Workspace, refer to .

*Note: Suspended users and Archived users are not in the scope of counting licenses for charge.

Google Workspace, Google Directory, and Google Classroom

Google Workspace, Google Directory, and Google Classroom are individual modules. To use each module, ensure that your organization has purchased the module in the subscription of Cloud Backup for Google Workspace. Suppose your organization has Google Workspace, Google Directory, and Google Classroom modules. In that case, the following pages distinguish these modules via the Google Workspace, Google Directory, and Google Classroom tabs: Dashboard, Protection, Restore, and Subscription.

*Note: The following functions are only available for organizations with the Google Workspace module in the subscription of Cloud Backup for Google Workspace: Data management, Self-service (for ReCenter), and Unusual activities analysis.

For more information on the data types that are supported or unsupported, refer to the Support Lists.

Google Vault Protection

Protection for the Google Vault data is an addon in the Google Workspace module. If your organization needs the protection for Vault, contact the AvePoint representative to enable this feature in your tenant’s subscription to Cloud Backup for Google Workspace. Once the Vault protection has been enabled, the following pages will display the Google Workspace and Vault tabs to distinguish the two protections: Dashboard, Protection, and Restore. For additional details, see Vault Data Protection.

Integration with Ava

Cloud Backup for Google Workspace offers integration with Ava, an AvePoint virtual assistant that offers instructions and answers to your questions.

Helpful Notes

Note the following:

- ReCenter is a portal where invited Google users can restore or export their data that is protected by Cloud Backup for Google Workspace, as well as view and download job reports. You can click **Go to** **ReCenter** **portal** to access the portal. For additional details, refer to the . Recovering Google Classroom data hasn’t been supported in ReCenter. - When a backup job needs to back up a large number of objects, to not affect the next backups, AvePoint Cloud Backup for Google Workspace can split the backup into sub jobs to shorten the time of the backup job. - For files and folders in drives or shared drives, if a file/folder was backed up before it has been moved to a new location, without any changes to its content, the file/folder couldn’t be backed up again in the new location.

Language Support

Cloud Backup for Google Workspace supports the following languages: English, French, German, and Japanese.

Supported Browsers

The following table provides the required browser versions.

BrowserVersion
Google ChromeThe latest version
Microsoft EdgeThe latest version
Microsoft Edge based on ChromiumThe latest version

Use AvePoint Online Services Graph APIs

You can use the AvePoint Online Services Graph APIs to do the following:

- Retrieve audit records for activities within your AOS tenant. For details, open page and navigate to **Services and Features** > **AvePoint Online Services** > **Audits**. - Retrieve job information from Cloud Backup for Google Workspace and ReCenter. For details, open page and navigate to **Services and Features** > **Cloud Backup for Google Workspace** > **Jobs**.

Integration with Microsoft Azure Event Hubs

If you want to build an integration between a hub in Microsoft Azure Event Hubs and the audit records from Cloud Backup for Google Workspace, refer to the instructions in the .

Data Export Service

Data Export Service is provided for organizations who want to archive their legacy backup data that exceeds the retention policies, or the organizations who want to remove their backup data as they plan to end the subscription to Cloud Backup for Google Workspace. For more details, see Data Export Service.

*Note: If you only want to export a smaller sample set of data to plain file format, use the Export button in the restore wizard. For details on downloading exported data, refer to Download Data of Export Jobs.