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    Restore Fields

    You can restore the values of specific fields by designating the fields through recovery point, object, and keywords. The field restore is only available to the user groups that have the Restore fields permission.

    To restore the values of specific fields, complete the following steps.

    1. Click Restore in the left navigation.

    2. On the Restore page, click the Restore button next to an organization that you want to restore.

    3. Select the Restore data tile and select Field from the Level drop-down list.

    4. Click Next to define the records for which you want to restore the fields.

      • If you want to search specific records, complete the following steps under the Search mode tab:

        1. From the Object drop-down list, select the object of the records.

        2. In the Keyword field, you can select to search for records by Record name or Record ID. Enter a keyword to search the records whose record name contains the keyword or enter the record ID with 18 characters, and then click Search. Note that the record ID is case-sensitive. Make sure the ID you enter here is consistent with the record ID in Salesforce.

        3. Select the records you want to restore from the search results.

      • If you want to import multiple records from CSV files, complete the following steps under the Import mode tab:

        1. From the Object drop-down list, select the object of the records.

        2. You can click Download CSV template to download the CSV template file for configuring record information. Click Browse to import a CSV file with record information configured or a ZIP file that contains multiple CSV files.

          Note that in the CSV files. Only the ID column is required, and it must be the first column in the CSV file. Configure one record ID in each row of the column. We do not recommend that you add other columns to the file since it may slow down the restore job.

    5. Click Next to select the fields you want to restore.

    6. In the Recovery point field, select the time from which you want to restore the fields and click Apply.

    7. Select the fields with changes you want to restore by selecting the corresponding checkboxes. You can also select the Show unchanged fields checkbox to view the fields without changes. Some fields are greyed out and cannot be selected because they are not supported for restoration due to Salesforce limitations.

    8. Click Next to go to the Overview page to view the settings of the restore job.

    9. Click Restore to restore the fields as your configurations. After the job has started, you can go to the job monitor to view more job details. For details, refer to Job Monitor.