#Configure Notifications

In AvePoint Cloud Backup for Salesforce®, you can define certain statuses of backup, restore, and sandbox seeding jobs which will trigger alerts and define whether to trigger notifications for export, data cleanup, and data retention.

To create a notification profile, complete the following steps:

1. Navigate to Settings > Notification.

2. Click Create notification profile. The Create a notification profile panel appears.

3. Configure the following settings:

   • Name – Enter a name for the notification profile.

   • Description – Enter an optional description for future reference.

   • Send email notifications to the user who connects the Salesforce organization – This setting is only available for the notification profiles created before with this setting enabled. You can turn off the toggle to disable the setting if you do not want to send email notifications to the user who has connected the organization in AvePoint Online Services. Once the setting is disabled, the option will not be shown the next time you edit this notification profile. If you want to enable the email notification to the user who connects to the Salesforce organization after that, you can enter the user in the text box.

   • Send email notifications to the following email addresses – Enter the email addresses in the text box to configure the recipients for the email notifications. You can enter the email addresses of users or groups. For groups, you must ensure the group you entered can receive emails. Otherwise, the group members will not be notified.

   • Select organization scope – Select the organizations that will use this notification profile. You can click Select all to use this profile for all organizations.

   • Send the email notifications for the jobs in the following statuses – Select the job statuses for the backup, archive, restore, sandbox seeding, and compare jobs which will trigger the notifications. Select whether you want to trigger notifications when a potential ransomware attack is detected, or unusual activities are detected and whether to trigger notifications for completed data export, data cleanup, data discover, data service, and data retention (delete the backup or archived job based on the retention settings) jobs.

4. Click Save to save the configurations, or click Cancel to close the panel without saving the configurations.

After you add notification profiles, you can perform the following actions to manage the profiles: