Home > Troubleshooting > UnableToLockRow
Export to PDFIssue:
Some records encountered exceptions in the restore with the following error code:
Details:
The records are currently being accessed by a third-party API, rendering them unavailable for restoration through our API currently. For details, refer to the Salesforce article: .
Solution:
The most appropriate action to resolve this issue is to attempt to rerun the restoration job later when the records may no longer be used by the third-party API.