#Restore Archived Data

AvePoint Cloud Backup for Salesforce® now supports restoring your archived records to the original organization. Note that the Record ID for the restored records will be changed.

To restore specific archived records to the original organization, complete the following steps.

1. Click Restore in the left navigation.

2. On the Restore page, click the Restore button next to an organization that you want to restore.

3. Select the Restore data tile and select Record from the Level drop-down list.

4. Select Archive as the Data Source.

5. Click Next to configure the data scope.

6. From the Object drop-down list, select the objects you want to restore.

7. Optionally, you can enter a keyword to the Keyword field to search the records whose Record name/Record ID contains the keyword. You can also configure Last modified date range and Created date range to narrow down the search scope.

8. Click Search. The records will be grouped by object, and you can click the link in the Record ID column to view the record details.

9. Select the records you want to restore from the search results. If you click the checkbox next to the column name to select all the records to restore/export, all the records that meet your search conditions will be selected now, even though the records are not displayed in the search results.

   If you have the Export permission, you can also click Export to export the selected archived records to CSV files or MySQL files. If you select the records of the following object types: Attachment, Document, Static Resource, Mail Merge Template, Event Log File and Content Version, you can select to export Records only or export Records and files of the objects. Note that the MySQL file format only supports exporting records, and any files will keep their original formats. The export job may take a long time depending on the number of records or selected time range, and it may slow down other running jobs. There is a monthly limit (100 GB) on the capacity of files that can be exported.

10. Click Next to configure the restore settings.

11. In the Configure restore settings step, configure the following settings:

    • Where do you want to restore the data? – The archived records can only be restored to the original organization.

      In the Select a default user for restoring records that belong to deactivated users text box, enter a keyword of usernames to load valid users and select a default user.

      Note that the default user must have the Modify All Data permission for the specific objects.

    • Deactivate related triggers, flows, workflow rules, and processes during the restore – Turn on/off the toggle to define if you want to deactivate related triggers, flows, workflow rules, and processes during the restore. They will be activated when the restore job is completed.

    • Deactivate related validation rules during the restore – Turn on/off the toggle to define if you want to deactivate related validation rules during the restore. They will be activated when the restore job is completed.

    • Restore related first-level archived records – Turn on/off the toggle to define if you want to restore all the related first-level archived records. Note that this may impact restore performance.

    • Prioritize restoring records from recycle bin – Turn on/off the toggle to define if you want to prioritize restoring the record from the recycle bin if the record with the same ID still exists in the recycle bin. The record ID will be kept after being restored. If you enable this feature, the record ID will be kept after being restored.

    • Restore audit fields – Turn on/off the toggle to define if you want to restore audit fields, including CreateById and CreatedDate fields. If you select to restore, Cloud Backup for Salesforce® will restore the fields based on the archived values. If not, the created by user will be the user that has connected the Salesforce organization in AvePoint Online Services; the created time will be the restore time. Only the following object types are supported for audit field restore: Account, Article Version, Attachment, Campaign Member, Case, Case Comment, Contact, Content Version, Contract, Event, Idea, Idea Comment, Lead, Opportunity, Question, Task, Vote, and custom objects.

      To restore the audit fields, enable the Set Audit Fields upon Record Creation and Update Records with Inactive Owners permissions in Salesforce.

    • Restore related content documents – Turn on/off the toggle to define if you want to restore content documents related to selected records.

12. Click Next to go to the Overview page to view the settings of the restore job.

13. Click Restore to restore the records as your configurations. After the job has started, you can go to the job monitor to view more job details. For details, refer to Job Monitor.